Optical Associate

4 days ago

Saskatoon, Canada Factory Optical Full time

**Why You Should Join Us**:
We at Factory Optical put our customer's well-being first and feel honoured that people across Canada trust us with something so valuable.

We could not have gotten to where we are without our most significant asset, our people, who now number more than 3,000 and serve thousands of valued patients across North America every day. We are committed to Factory Optica being more than just a place to work and strive to maintain a positive and supportive work environment where all our people can thrive and grow.

Join our team at Factory Optical Saskatoon Stonebridge and help us have a meaningful impact on people's lives while also having fun doing it

**How You'll Benefit**:

- Excellent wages including quarterly bonuses (for qualifying clinics)
- Rapid and continued growth, ensuring a constantly challenging and rewarding environment
- A workplace culture fosters a sense of collaboration
- Ongoing training and development opportunities to help you develop your career

**Why We Need You**:
Our Factory Optical Saskatoon Stonebridge store is looking for someone like you to bring your exceptional skills and experience with you and join us as our newest Optical Associate.

You will play a critical role within Factory Optical and are crucial to our success by delivering world-class service to our customers. As our newest Optical Associate you'll often be the first point of contact with the public, so you must bring with you your passion for people and your drive to deliver an exceptional customer experience. With your help, we'll continue to have a positive impact on our current customers' health and well-being, as well as the customers we haven't yet met.

This position is a **casual, permanent** role working up to **16 hours** per week from **Monday to Saturday**.

**What Will You Be Doing?**
- Educating clients about the best eyewear choices for their lifestyle, ensuring they receive the best in value and quality
- Informing patients about advances in corrective eyewear solutions as well as assisting with the selection of frames to suit your client's aesthetic and performance needs
- Interpreting optical prescriptions as written by an optometrist
- Billing the customer, their medical service provider and other third parties
- Managing appointment bookings, prescription printouts and billing and payments
- Warmly greeting customers as they enter our store
- Upholding excellent customer service standards using your charisma and problem-solving skills

**What Do You Bring?**
- Previous experience in a customer-facing, preferably retail environment preferred
- Previous optical experience is considered an asset
- Passionate about customer service
- A high level of comfort using technology and computers
- A great communicator who can provide exceptional patient care
- Able to multi-task in a fast-paced environment

We appreciate your interest in Factory Optical and hope it didn't take too much time to apply. So, leave the rest to us. An actual human will review your qualifications and let you know if there's interest in moving forward. If there is, we'll follow up with more information. If there may not be a fit at this time, you'll receive a message that we hope isn't too impersonal. Please don't feel discouraged. We will have other opportunities

**Behaviors**: Preferred
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

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