Current jobs related to Customer Care - MacGregor - KALDECK TRUCK & TRAILER INC.

**Customer Care & Sales Support Representative** **Location: Macgregor, Manitoba** *** **Salary: Competitive** **Reports To: Sales Manager** **Are you a friendly, organized, and driven individual with a passion for customer service** **and sales? Do you love working in a supportive, dynamic environment where you can** **make a real impact? If so, we have the perfect opportunity for you** **We are seeking a Customer Care & Sales Support Representative to join our team. This** **role is ideal for someone who enjoys building meaningful customer relationships,** **working with a variety of tasks, and supporting a team that values innovation,** **collaboration, and a personal touch. You will assist in product and inventory updates,** **provide excellent customer care, and play an important role in driving sales and** **customer satisfaction.** **As a key member of our team, you will support both our sales and customer care functions** **by ensuring smooth transactions, timely follow-ups, and continuous communication with** **our customers. Your efforts will contribute directly to our ongoing success and growth.** **Key Responsibilities**: **Customer Care & Support: Serve as the go-to contact for customers, ensuring that their needs are met with professionalism and a personal touch.** **Product & Inventory Updates: Assist with updating product listings and inventory ads** **across multiple platforms (website, e-commerce, social media), ensuring accuracy and** **clarity.** **Sales Support: Support the sales team by entering lead information, managing data in** **CRM systems, and following up with potential customers as needed.** **Customer Liaison for Building Visits: Coordinate customer visits to our building,** **providing all relevant details to ensure a smooth experience.** **Product Pick-up Coordination: Manage product pick-up logistics for customers, ensuring** **everything is arranged in a timely and hassle-free manner.** **Sales Assistance: Assist in identifying sales opportunities, upselling where appropriate,** **and ensuring customers are matched with the best products for their needs.** **Data Entry & Lead Management: Maintain accurate customer and sales data, track** **leads, and assist with follow-up to nurture potential sales.** **What We’re Looking For**: **Experience in Customer Care or Sales: If you have experience in customer support,** **retail, or a sales-oriented role, we want to hear from you Your ability to engage with** **customers, listen actively, and offer solutions will be key.** **Tech-Savvy: Comfortable using CRM software, Microsoft Office, and inventory** **management systems.** **Organizational Skills: You can juggle multiple tasks, stay on top of deadlines, and** **ensure that every customer interaction is handled efficiently.** **Strong Communicator: You’re confident in communicating with customers via phone,** **Sales-Oriented Mindset: You are comfortable helping customers make decisions that** **lead to positive outcomes for both them and the business.** **Detail-Oriented: Accuracy is important to you—whether it’s updating product listings,** **managing customer information, or handling logistics.** **Why This Role is Perfect for You**: **Work-Life Balance: We know how important it is to balance your professional and** **personal life. We offer flexible hours and a supportive work environment.** **Personal Growth: As part of a small, dynamic team, you’ll have the chance to take on** **new challenges and grow within the company.** **Team Collaboration: You’ll work alongside a group of dedicated and friendly** **professionals who are passionate about delivering great products and services to our** **customers.** **Impactful Work: Your contributions will directly impact our customers' satisfaction and** **our company's success. You will see the results of your work on a daily basis.** **This position is a perfect fit for someone who values a good work-life balance, enjoys** **helping others, and is looking for a role that combines customer care with a touch of** **sales. If you are a natural problem solver, love interacting with people, and are eager to** **be part of a team that truly appreciates your skills, we would love to meet you.** **How to Apply**: **To apply, simply send your resume and a brief cover letter outlining your relevant** **excited to hear how you can make a difference at Kaldeck Truck & Trailer** Pay: $45,000.00-$55,000.00 per year Flexible language requirement: - French not required Schedule: - Monday to Friday Ability to commute/relocate: - MacGregor, MB: reliably commute or plan to relocate before starting work (required) Work Location: In person