IT Analyst

QM Environmental is one of Canada’s largest full-service national civil and environmental remediation firms. Always committed to health, safety and the environment, along with our highly trained and qualified personnel QM LP has developed a robust network of suppliers, sub-contractors, consultants, First Nations partners and other strategic partners. Together we are able to meet the diverse needs of our clients across the country, offering everything from specialized services to large, complex end-to-end solutions.

QM’s four business lines include Demolition and Decommissioning, Hazardous Materials Abatement, Environmental Remediation including Civil Earthworks, and Emergency Management & Environmental Response Services.

We have an exciting IMMEDIATE opportunity for an IT Analyst to join our team in Mississauga, ON. Join our dynamic team and see where your career with QM Environmental can take you. This position is open to a hybrid model working conditions after 3 months has passed.

:
The IT Analyst within QM Environmental is responsible for:
Some of the responsibilities will involve ensuring

(1) Stable operation of the in-house computer and phone networks. This may include planning, developing, installing, configuring, maintaining, supporting, and optimizing all network hardware, software, and communication links.

(2) Responds and prioritizes inquiries and requests for assistance, identifies, analyzes, troubleshoots and resolves problems with the aim of eliminating recurrences.

(3) Eager to learn about systems, coding, new technologies and analysis skills are great assets.

(4) Must have fun taking challenges

QUALIFICATIONS:
**Education**:
College diploma or certificate in the field of Network Management, Computer Science or any other related technical fields.

Occupational Certification:
Additional, relevant certification is highly advantageous

Valid Driver’s License and vehicle for the ultimate work location.

**Experience**:
1 Year experience; recent graduates

Knowledge:
Working knowledge of Windows networks and Windows operating systems, including Windows 10, Server 2008/2012, Terminal Server and VMware.

Proven in-depth technical knowledge of Active Directory, Azure AD, DNS, DHCP, Group Policies including Group Policy preferences and methods of authentication.

Experience administering Microsoft 365 is highly advantageous.

Technical knowledge of SQL server database administration and maintenance is desired.

Knowledge of office phone systems, VoIP, Apple and Android smart phones/tablets, and mobile hot spots.

Abilities:
Assist with managing all network hardware and equipment, including routers, switches, hubs, and power protection devices.

Oversee installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software, and peripheral devices.

Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.

Administer and maintain end user accounts, permissions, and access rights.

Perform system backups and recovery.

Assist with the implementation of the Business Continuity Plan.

Monitor and test network performance and provide network performance statistics and reports.

Recommend, schedule, and perform system improvements, upgrades, and repairs.

Personal Suitability:
Strong communication skills both written and verbal

Excellent interpersonal relations and customer service orientated

Initiative and outgoing

Thoroughness

WORK ENVIRONMENT:
On-call availability during evenings and weekends to ensure business operation continuity.

Sitting for extended periods of time.

Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components.

Occasional inspection of cables in floors and ceilings.

Lifting and transporting of moderately heavy objects, such as computers and peripherals.

Some travel required

OUR COMMITMENT TO DIVERSITY & INCLUSION

COMPANY POLICIES

Compliance with company policies is a requirement of employment. Please note that this includes QM’s Covid-19 in the Workplace Vaccination Policy, which requires employees to comply with QM’s Infection Control Plan (ICP). QM’s ICP requires employees to be vaccinated if they will be working onsite at a jobsite that has a mandatory vaccination policy. Accommodations, including legally eligible exemptions, will be considered where legally required.

Job Title: Solution Analyst

**Job Type**: Full Time

Job Location: OntarioMississauga

**Job Types**: Full-time, Permanent

**Salary**: $20.00-$22.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- RRSP match

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Delta, BC: reliably commute or plan to relocate before starting work (required)

**Experience**:

- IT Analyst: 1 year (preferred)