Security Analyst

Req ID: 68758

This position is with NTT DATA BCU, Inc. and is part of the BCGE Union.

NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be

We are currently seeking a Security Analyst - FTR - Telework to join our team in Burnaby, Victoria, Kelowna or Prince George, British Columbia (CA-BC), Canada (CA).

**Purpose of Position**

The Security Analysis - Senior Specialist provides on-site and remote information systems technology assistance and resolution of routine and non-routine problems.

**Accountabilities**
- Responsible for Designing, developing and recommending security systems solutions that will ensure proprietary/confidential data and systems are protected.
- Participate as needed in any architectural re-engineering and configurations discussions and planning. Architectural endpoint solutioning skills.
- Support the goals and objectives set forth by the Endpoint team Sr. Manager. Work is guided by business plans for the discipline. Actively participates in setting area objectives to meet plans.
- Excellent oral and written communication skills. Adapts communication techniques for audiences at multiple internal and external levels.
- Develop and implement processes and procedures to ensure NTT DATA can meet customers' expectations and deliver quality services within specified SLAs and contractual obligations.
- Participates in tactical and strategic planning for Information Security Management function within NTT DATA and for our clients. Thorough understanding and management of customer business needs and expectations.
- Participates with customer in the strategic design process to translate security and business requirements into processes and systems. Perform system maintenance and maintain current documentation.
- Develops innovative and creative output based on interpretation and analysis that improves business performance and contribute to corporate goals and strategic intent.
- In-depth understanding of NTT DATA goals, business priorities, strategy and direction, customer requirements and knowledge of competitor practices.
- Adapts projects, programs or methods based on customer; ability to manage critical projects, customer engagements or business processes.
- Presents facts and information to negotiate mutually acceptable solutions. Introduces products and services to external clients.
- Influences others through their professional/technical expertise. Provides thought leadership, guidance and advice in own field.
- Assign responsibilities to each member of the team and hold them accountable. Delegates clearly and comfortably, Allocates work and mentors others.
- Ensure all Service Management processes are followed and all incident and requests are addressed within the required time to adhere to published SLAs.
- Detect security issues, create customer tickets, manage problems until closure; Provide resolution plans for device issues. Escalate matters of business risk.
- Coordinate escalations and collaborate with internal technology teams to ensure timely resolution of issues.
- Propose process and technical improvements to management. Integrates trends, data and information into plans, deliverables and recommendations.
- Troubleshoot and analyze detections in an attempt to minimize outages and service interruptions to both production and test environments.
- Proactively identify and recommend updates to software, hardware, or architecture as necessary and in accordance with information security operations and engineering objectives.
- Contributes to the development of new techniques and plans within area of expertise.
- Manages projects and program execution. Guides completion of major projects or customer engagements. Assists in development of Information Security initiatives.
- Works on abstract and complex problems requiring evaluation of intangible variables.
- Anticipates operational, program, and implementation issues and develops preventative measures.
- Source of training and guidance for less experienced information security engineers.
- Contributes to the area through delivery of end results and contribution to planning for the area.
- Works across organization to effectively obtain and allocate resources to complete programs/projects on time.
- Relationships: Cultivates, develops and manages strong, lasting customer relationships at senior management level. May manage vendor relationships. Work with multiple staff and vendor teams to support care and feeding of existing infrastructure, optimize existing products.

**Qualifications**
- Undergraduate degree in BS or Information Security and 1 - 2 years relevant experience, or 4-6 years relevant experience
- 1-year NextGen AI/ML and / or SIEM preferred 2 - 4 years of endpoint AV and / or SIEM support experience and a strong knowledge of security products and standards preferred

**Specific Technical Skills
- 6-10 years whole disk encryption experience w