Quality Specialist

Graham is an employee-owned construction solutions partner that services the buildings, industrial, infrastructure, water and project finance sectors. We deliver lasting value for our clients through meticulous planning and scheduling, while upholding rigorous safety and quality standards. With offices throughout North America, our passionate and knowledgeable teams deliver projects that enable communities to thrive and people to live, work, move and grow in a rapidly changing world. With over nine decades of experience, Graham has the resources, capacity and expertise to undertake projects of every scope, scale and complexity. Join our team to deliver a better tomorrow.

We are seeking top-tier talent to join our Infrastructure division and build innovative projects in the transit and transportation sectors, such as roads, highways/freeways, bridges, interchanges, LRTs, BRTs, and airports. As a member of this collaborative team, you can expect a safe, diverse and inclusive environment, and on-going learning and career development opportunities.

**About the Role**

Reporting to Senior Quality Manager, the Quality Specialist is accountable for training and providing assistance and support to Quality Coordinators and / or project team members in planning, implementation, coordination, and reporting of Quality Management System (QMS) requirements at project level. Essential functions may include involvement in the Tender Quality Assessment (TQA), Project Quality Risk Assessment (PQRA), supporting the development of Project Specific Quality Plans (PSQP), Inspection and Test Plans (ITP), Deficiency Management, Lessons Learned, and a relentless focus on meeting and exceeding internal / external customer needs and expectations. The incumbent has the technical proficiency, leadership skills, and communication skills to manage the quality requirements for multiple projects, and receives guidance from a Senior Quality Manager as they gain the necessary experience and proficiency to become fully autonomous in project quality management delivery from bid to completion

**As a Quality Specialist at Graham you will**:

- Support the development of Project Specific Quality Plans (PSQP) for project with inputs from project team members.
- Be accountable for the successful Implementation of the Project Specific Quality Plans (PSQP) as per the project requirements while working closely with Project Managers, Superintendents and Subcontractors
- Manage and mentor Quality Coordinators and Inspectors with a focus on development
- Maintain strong relationships with the client, consultants, subcontractors, suppliers and other key project personnel to verify that the quality of the supplied materials and services meet the expectations of internal and external stakeholders
- Develop training plans and train people on-site, detailing the requirements of the PSQP
- Ensure that the Quality processes are in place and refined to provide final closeout of project in the portfolio.
- Assist in conducting preconstruction start-up meetings with subcontractors and suppliers to inform them of the project quality requirements.
- Support the development of Project Specific Inspection and Test Plans (ITP) with coordination from team
- Review Quality Plan and Inspection and Test Plan submissions from subcontractors and maintain a firm understanding of the contractual requirements of a project members and solicit subcontractors’ inputs for their scopes of work.
- Ensure risks identified in the Tender Quality Risk Assessment (TQA) and Project Quality Risk Assessment (PQRA) have been incorporated in the Inspection and Test Plans (ITP)
- Participate in conducting, and verifying the inspection and testing activities while working closely with subcontractors, project team and the independent Inspection and testing agency as per the Inspection and Test Plan (ITP) requirements
- Participate in the Testing and Commissioning process, and ensure all the requirements for quality during the handover are met
- Manage and track the implementation of the Deficiency Management Process (i.e. initiating Field Surveillance Reports (FSR), Corrective Action Report (CAR), and Non-Conformance Reports (NCR)
- Review the Field Surveillance Reports (FSR), Corrective Action Report (CAR), and Non-Conformance Reports (NCR) based on frequency and severity of occurrence and findings
- Lead quality audits, as required
- Develop and communicate performance standards and metrics to all relevant parties while supporting field supervision with Quality inspections and reporting
- Maintain accountability for communicating, leading, and lagging KPIs.
- Develop regular status reports for the client and the Senior Quality Manager, detailing the status of QMS and recommending actions to be taken for continued improvement across all regional Infrastructure projects.

**Education and Qualifications**:

- Trade experience, certification, diploma, or degree in Construction Management, Engine