Solutions Design Manager, Extended Workforce

2 weeks ago


Toronto, Canada Google Full time

**Minimum qualifications**:

- Bachelor's degree or equivalent practical experience.
- 5 years of experience in program or project management.
- 5 years of experience managing cross-functional or cross-team projects.
- Experience in the following areas: extended workforce, agreement/vendor management, cost management, operating model design, and associated best practices across the extended workforce/contingent labor landscape.

**Preferred qualifications**:

- MBA.
- 3 years of experience in organizational change and implementation of vendor services and capabilities.
- 2 years of experience developing business strategies or managing cross-functional initiatives.
- Excellent leadership skills with the ability to drive impact in a fast-paced environment. Experience with thought leadership in strategic projects that have had an impact on business operations across international markets.
- Excellent communication skills, including the ability to take complex, ambitious topics and create compelling narratives for different audiences.
- Excellent problem solving skills to extract insights from complex, disparate, and often unstructured datasets.

**About the job**:
gTech’s Extended Workforce Solutions (xWS) team enables Product Areas to effectively and efficiently scale their outsourced operations while managing risk. Our goal is to enable our businesses to make informed decisions to put the right talent in the right locations. Our partnership with teams across Google aims to provide an excellent user experience and minimizes administrative burden throughout the Extended Work (xW) process. We assist with xW planning and strategy, and provide tools to support Product Areas in managing their Extended Workforce (xWF) infrastructure. We strike a balance between optimizing extended workforce engagements and making sure xW policies and guidelines are followed.

The Solutions Design team is a lean team of strategic, cross-functional thinkers that understand Product Area needs including risks and operational constraints and rethink xWS solutions within vertical teams. Additionally, the team incubates, pilots, and rolls-out large-scale transformations and leads change management across the organization.

In this role, you'll combine analytical problem-solving and thought leadership to drive overall xWS solution design in the areas of xWF (i.e. external workforce). You’ll work cross-functionally to rethink and shape xWS with Product Area cross-Alphabet. You'll present the key insights and recommendations to executive xWS and gTech leadership and act as a trusted advisor for them to run the business.

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video.

**Responsibilities**:

- Serve as a thought partner and trusted advisor to the xWS organization’s executive leadership, helping to land, rethink, and shape the future of xWS.
- Help design solutions that enable our partners/Product Areas to succeed in their business objectives by optimizing operational costs cross-Alphabet, identify efficiencies and help to mitigate risk and compliance across Alphabet.
- Identify opportunities to optimize operational costs across Google via building deep functional relationships with Product Areas and Vendor Management Organizations (VMOs) to influence xWF specific commercial, cost, category, and supplier management strategy.
- Work with cross-functional stakeholders and leaders to gather data and conduct business analyses with effective project communication and management.
- Identify and engage cross-Alphabet Product Area stakeholders on extended workforce solutions and gain their buy-in to utilize the services being designed.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.



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