Dispatcher/customer Service

2 weeks ago


Terrace, Canada Diversified Transportation Full time

**Dispatcher**

**The schedule for this position is Monday through Friday, worked as a split shift: 7:00 am - 11:00 am and 1:00 pm - 5:00 pm.**

**Duties and Responsibilities**:

- Ability to dispatch day-to-day operations of fleet units
- Provide tactful and professional phone assistance
- Plan, organize and respond to route, fleet, and operator issues and advise on company safety policies and procedures
- Coordinate the activities of drivers, supervisors, and fleet units using a variety of computer-aided communications and dispatching equipment
- Work independently to resolve customer/passenger issues in a professional and friendly manner
- Administrative duties as required (payroll, filing, and reports)

**Desired Requirements**:

- Possess strong organizational skills including time management, multitasking, and remaining calm in a hectic work environment
- Excellent verbal and written communication skills
- Experience in the transportation industry is an asset
- Strong computer skills using Microsoft Office, Outlook and confidence in using database systems
- Must have previous experience in administrative duties
- Extensive knowledge of Terrace and area
- Clear criminal record

**Job Types**: Full-time, Permanent

**Salary**: $19.00 per hour

Schedule:

- Monday to Friday



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