Full-time Patient Experience Specialist/medical Receptionist

5 days ago


Toronto, Canada Athlete's Care Sports Medicine Centres Full time

* Must have a passion for patient care with minimum 1 year customer service experience

Athlete’s Care is a multi-disciplinary sports medicine company with 20 locations in the Greater Toronto Area. We are currently hiring a full-time medical receptionist for our **Liberty Village**and **King & Yonge Street**locations.

We provide a competitive salary, group benefits, opportunities for educational advancement as well as opportunities for growth. English literacy and computer proficiency are essential.
- Performing daily, weekly, and bi-weekly duties including, but are not limited to:_
- Greeting patients and visitors, in person and on the phone, to answer various inquiries
- Scheduling patient appointments and ensuring practitioners stay on schedule by notifying of patients arrival
- Direct billing patient's private insurance at time of their appointment and/or collecting payment once appointment is completed
- Maintain patient accounts by obtaining, recording and updating personal and financial information while adhering to confidentially procedures
- Handling physicians and therapists various inquires throughout their scheduled clinics
- Responding to online appointment requests in a timely manner
- Handling incoming faxes and scanning appropriate reports, charts and other documents correctly into patients charts
- Accountable for incoming and outgoing referrals and callbacks on a daily basis
- Ensure adequate physician and therapist supplies are available for efficient operation of the clinic by completing inventory checklist daily
- Completing photocopy of medical notes requests for various MD offices, law firms and insurance companies
- Main point of contact for external partners (WSIB, Motor Vehicle Accidents insurance companies, and Military Blue Cross) to ensure appropriate documentation, paperwork, billing and payments are received
- Daily cleaning and tidying of the clinic treatment areas, staff areas, and washrooms
- Comply to Employee Handbook

**Job Types**: Part-time, Permanent
- **DO NOT APPLY UNLESS YOU CAN FULFILL THE HOURS**_

**Job Types**: Full-time, Permanent

Pay: $16.55-$18.50 per hour

Additional pay:

- Bonus pay

**Education**:

- Secondary School (required)

**Experience**:

- Customer service: 1 year (required)

Work Location: In person

Expected start date: 2025-02-01



  • Toronto, Canada Athlete's Care Sports Medicine Centres Full time

    **Full-time Patient Experience Specialist** - Must have a passion for patient experience with minimum 1 year customer service experience Athlete’s Care is a multi-disciplinary sports medicine company with 20 locations in the Greater Toronto Area. We are currently hiring for a full-time medical receptionist for our **Leaside **location. We provide a...


  • Toronto, Canada Athlete's Care Sports Medicine Centres Full time

    **Full-time Patient Experience Specialist** - Must have a passion for patient experience with minimum 1 year customer service experience Athlete’s Care is a multi-disciplinary sports medicine company with 20 locations in the Greater Toronto Area. We are currently hiring for a full-time medical receptionist for our **Yonge & St. Clair location.** We...

  • Medical Receptionist

    2 weeks ago


    Toronto, Canada ADA Medical Connect Full time

    We are currently hiring a full time medical receptionist for our location in Mid Town Toronto. We believe in offering a perfect work/home balance and offer flexible shifts to meet your needs. **Wages**: $20 to $23 Hourly depending on experience - Greeting patients and visitors in person in a friendly manner - Scheduling appointments and maintaining...


  • Toronto, Canada Athlete's Care Sports Medicine Centres Full time

    **Full-time Customer Service Coordinator/Medical Receptionist** - Must have a passion for patient care with minimum 1 year customer service experience Athlete’s Care is a multi-disciplinary sports medicine company with 20 locations in the Greater Toronto Area. We are currently hiring for full-time Customer Service Coordinator/Medical Receptionist at our...


  • Toronto, Canada Athlete's Care Sports Medicine Centres Full time

    **Full-time Customer Service Representative/Medical Receptionist** - Must have a passion for patient care with minimum 1 year customer service experience and management experience would be considered an asset. Athlete’s Care is a multi-disciplinary sports medicine company with 20 locations in the Greater Toronto Area and 3 locations in Ottawa. We are...


  • Toronto, Canada Insight Medical Imaging Full time

    You are a friendly, professional medical receptionist who can competently manage the front desk of a busy radiology clinic. As a patient care team member, you are kind and courteous and help shape a positive patient experience at Insight. You are efficient and organized with some experience in medical reception and you are available to work Monday to Friday...


  • Toronto, Canada Valence Medical Imaging Full time

    **Full-time or Part-time Medical Receptionist** We are seeking a full-time or part-time Receptionist to work in our medical imaging clinic located in Toronto. Relevant job experience includes: - 1+ years working as a receptionist is an asset - confident using a computer and learning medical software; - multi-tasking is essential - enjoys working with...


  • Toronto, Canada Annex Medical Imaging Full time

    We are looking for a receptionist to join our team in Annex Medical Imaging located in Toronto, with some experience in medical field and open to work full time( at least 4 weekdays+ all Saturdays). It's important for us to find someone who is familiar with computers, have a friendly and warm manner with patients and other employees and be respectful,...


  • Toronto, Canada Treasury Medical Centre Full time

    A medical clinic with 8 exam rooms and 4 Family Doctors is searching for an additional receptionist to support in front desk operations and assist in administrative duties. **Responsibilities**: - Sort mail and incoming faxes - Follow up on specialist referrals; ensuring patients are booked - Room patients and take vitals - Schedule appointments and manage...


  • Toronto, Canada Five Points Family Health Full time

    **Medical Receptionist - URGENT - to start asap** **Location** : 2409 Yonge St. (Midtown Toronto, 3 short blocks north of Eglinton Station). **Position** : Full-Time Medical Receptionist **Hours** : Monday - Thursday 9am - 5pm, Friday 9am - 4pm have to be willing to work occasional evening clinics (5-8pm approximately once a week) and weekend clinics...