Part Time

**Summary of Function**

Under the supervision of the Food Services Supervisor, the Dietary Aide is responsible for assisting the cook with the preparation and service of well-balanced meals to residents of the Pembroke Civic Complex and clean-up following meal service. Responsibilities will be performed in accordance with food handling and safety standards, Canada’s Food Guide, and within the framework of Care_f_or Health and Community Services policies, procedures, and standards.

**Qualifications**
- Completion of Grade 10 or equivalent is preferred
- Food Handling and Safety certificate
- WHMIS certification

**Experience**
- Experience with food preparation
- Experience in serving food
- Experience using kitchen equipment
- Experience in customer service
- Experience working with elderly
- Experience working in nursing home or similar environment would be considered an asset

**Skills**
- Ability to understand oral and written directions
- Ability to calculate recipe quantities
- Ability and available to fulfill the shift rotation designed for position (early morning, late evening, and weekends)
- Ability to work as part of a multidisciplinary team
- Ability to handle the temperatures of working in a kitchen environment
- Effective communication skills (verbal, written)
- Dependable, trustworthy, compassionate with good work habits
- Interested in supporting the elderly and disabled adults
- Ability to lift up to 50lbs
- Ability to bend, sit, stand, kneel for short periods of time
- Knowledge of Occupational Health and Safety as relates to job

**Core Characteristics**
- **Communication**_
- Interacts effectively with clients, customers, coworkers, physicians, public, volunteers, and other organizations_
- **Accountability**_
- Accepts responsibility for achieving the expectations of the job/role by focusing on the customers/client, carrying out tasks and taking accountability for how it turns out, protecting the safety and welfare of others and acting in accordance with the Mission, Vision and Values of the organization_
- **Client/Customer Focus**_
- Puts client/customer needs first by striving to anticipate and exceed the needs of clients, monitoring and evaluating results and outcomes involving clients/customer in decision making and identifying trends in client/customer service issues; takes initiative to research issues and recommends solutions_
- **Teamwork**_
- Works cooperatively and respectfully with others to further the goals of the client and the organization_
- **Quality Improvement**_
- Identifies client/customer needs and improve service by_ _on-going work process review and evaluation, and evaluating the ability to meet the standards_
- **Adaptability to Change**_
- Recognizes and accepts change as a reality by_ _being receptive to new ideas and willing to try new methods and approaches,_ _accepting the challenge of self-directed learning, and being able to adapt to change as the job requires_
- **Caring/Respect**_
- Demonstrates a concern and caring for people as individuals by respecting others’ values and opinions, respecting the confidentiality and integrity of others, demonstrating genuine regard and compassion for others, Appreciating and celebrating the contributions and successes of other individuals and groups and Adhering to and rewarding core values_

**Responsibilities**
- Maintaining a clean, safe environment
- Performing tasks according to duty sheet
- Setting up equipment and supplies for food preparation
- Assists in prepares meals, dessert, and/or snacks following standardized approved recipes, being careful to minimize waste and leftovers, and cook food according to sanitation and standardized guidelines pertaining to food preparation
- Cleanup of kitchen and dining area
- Serving meals to clients/residents
- Ensuring timely service of meals
- Handling and storing all left over foods according to food handling guidelines
- Makes observations of resident behaviour and intervenes according to job expectation e.g. nutritional intake, disruptive behaviour in dining room, attendance for meals, general concerns affecting operations of the dietary department
- Report observed concerns to supervisor or designate
- Becoming familiar with individual resident’s dietary preferences, allergies, and diet restrictions
- Assisting residents, if needed, to cut food or pour beverages
- Promptly reports any problems, accidents, emergency situations, and complaints of residents regarding service to the supervisor or designate
- Functions and reports in compliance with the Occupational Health and Safety legislation, regulations, and Care_f_or policies and procedures
- Reports the absence of or defect in any equipment or protective device of which he/she is aware and which may endanger him/herself or another worker
- Reports any violations of the Health and Safety Act or the regulations, or the existence of any hazard
- Ensures all workplace incidents are reported in a timely manner