Client Care, Home Health Care

**Are We The Right Fit For You?**

Are you passionate about helping others?

Do you enjoy making a positive difference in people's lives?

We certainly do.

We believe that work should be a place where you can have fun while doing something meaningful.

We're currently looking for like-minded team members to join our movement, which is to provide the very best care and service to our clients.

We've been redefining ourselves and working towards this ideal for over 40 years. And, as times change, we change with them. We don't claim to be perfect, but we try very hard to be there for our clients when they need us.

But we can't do it alone. We continually need more like-minded people to join our team and serve our clients.

If this sounds like you, you may be a great fit for our team

**Why Join Us?**

There are lots of great employers out there, and we believe that there is a right place for everyone.

We understand that your time at work is an important part of your life's journey, so we believe in providing ongoing training and opportunities for you to grow your skills and advance with us.

Finally, we believe in partnering and supporting other locally owned businesses to build stronger communities, so we've made arrangements with a few of them to provide you with discounts on things like home heating oil, restaurants and goods and services at local retailers.

**How You'll Spend Your Time**

Like any role, there are, of course, some precise duties that will need to be performed and we'll tell you all about them.

But there are a few simple things that will determine your success on our team, and your enjoyment in your role.

Quite simply, treat your fellow team members as you would like to be treated.

Our most successful team members will always aim to do what is right, while keeping things simple and predictable. Our team members continuously look for opportunities to improve the clients' experience. It's what we believe in.

**What You Will Bring To The Team**

Our team is client focused and believes in a high level of attention to detail, professionalism and discretion. We also believe in lifelong learning and the ability to work under pressure. We value diverse backgrounds and what that brings to our team and we want to hear more about what makes you unique.

In addition to what makes you unique, there are a few basics that we require for this role:

- Provides exceptional care to each and every client.

**Your Role**

While we all collaborate to provide services and hospitality to our team members and clients, we all play different roles to make this happen. You'll contribute by:
Client care duties:

- Demonstrates effective communication skills and establishes good working relations with fellow team members and management.
- Demonstrates understanding of company and department policies and procedures.
- Provides positive interaction and co-operation with team members, other departments.
- Shows willingness to be flexible, function effectively as a team member and welcomes direction.
- Is empathetic towards clients' needs and projects professionalism while maintaining confidentiality.

Home Health Care responsibilities:

- Demonstrates effective computer skills for the appropriate processing of transactions, orders, estimates and invoices (as dictated by site working environment).
- Follows pertinent procedures to accurately record and submit timely invoicing for key third parties (e.g. WSIB, A.D.P., Region/Social Service, and other 3rd parties).
- Ensures a clean, well-stocked and impactful appearance of the home health care department and other pertinent working areas.
- Utilizes effective client problem solving skills to resolve needs and/or daily challenges.
- Consistently attends educational programs and/or supplier training programs to update and expand home health care knowledge and skills as available.

Physical demands:
The incumbent is required to spend most of the time serving clients, pricing/stocking inventory and assisting clients while on the sales floor. There is a need to make appropriate physical contact with clients when measuring and fitting clients. There is a need to lift boxes and equipment weighing up to 20 kg. and effective ability to climb stairs. The job may require home visits for fitting of supports or devices.

**Sound Interesting? Here's The Next Step**

If this sounds like you, and you are interested in learning more, we'd love to hear from you

Please attach a current resume and let us know why you would be a good fit.

In closing, thank you for taking the time to review this opportunity, and for considering us in your career journey. We wish you all the best and appreciate your interest in joining the Murphy's Pharmacies Team.