Customer Service Representative

4 days ago

Toronto, Canada PIFine Art Full time

We are a proudly Canadian company, celebrating over 45 years in business. We take pride in knowing that fine art is an essential part of design, impacting the visual appeal and atmosphere of any space. As one of the largest vertically integrated art companies in North America, we specialize in art, wallcoverings, mirrors, and alternative wall décor. Our expertise spans every stage of the art development and supply chain process, encompassing art consulting, publishing, and manufacturing.

As Customer Service Rep/Administrative Assistant you will be the first point of contact for incoming customers, clients, and callers. This position will model our principal values, understanding the important commitment to professionalism and customer service. The core of this role supports the flow of clients to the showroom, while also executing other administrative duties for general administration within the organization.

**Essential Functions**
- Being the first point of contact to all clients and visitors to our building, greeting them in a friendly and professional manner, and directing them to the appropriate contacts as needed
- Handling, screening, and redirecting all incoming calls in a courteous manner
- Assisting other Sales departments with data entry and other administrative duties, as required
- Coordinating support for art consultant projects/orders, such as work order input, external décor ordering, installation quote inquiry, installation set-up/pick-up, etc.
- Prepping original artist documents and facilitating the Showroom price labeling for new products, as instructed by Manager
- Performing cash & carry sales in the Showroom when needed
- Overseeing the client's drop off/pick up for custom projects as needed for appointments/projects, and relaying info to appropriate consultant, calling and coordinating client pick-up and invoice payment
- Coordinating client invoicing with accounting; filing all invoices for client pickup
- Cleaning and overseeing the upkeep of all framing tables daily, replenishing specific supplies when low and returning all frames/products to their appropriate place
- Cleaning and maintaining reception space, ensuring it is tidy and presentable to clients each day
- Maintaining office supplies and placing orders with relevant vendor(s); monitors and orders coffee, tea, water and other catering/goods as required
- Assisting with organizational administration, meeting requirements, food orders, office supply orders
- Supporting employee information delivery - benefits, employee info packages, etc.
- Perform other duties as assigned by management

**Job Qualifications**

**Education**: College or University degree is considered an asset

**Knowledge, Skills and Abilities**:

- Ability to learn new processes quickly
- Strong attention to detail and well organized
- Strong ability to multitask and prioritize on the fly
- Strong problem-solving skills and ability to diffuse client escalations
- Excellent verbal and written communication skills
- Professional phone manner and appearance
- A collaborative and flexible team player
- Previous sales skills in a retail environment are an asset Software Application and Technical Knowledge: - Proficiency with Microsoft Suite - Office Professional (Excel, Word, Outlook), Sharepoint, Visio, MS Project, etc.
- Proficiency with organizational or enterprise-wide software

  • Customer Service Representative

    2 weeks ago

    Toronto, Canada JP Towing Service & Storage Ltd. Full time

    JP Towing is currently looking to hire a Customer Service Representative. The right Customer Service Representative is: - Consistent and reliable - Dedicated with a strong work ethic - Someone with experience in a customer service role - Remarkably proactive and is able to work independently without constant instruction - Able to remain calm under...

  • Customer Service Representative

    1 week ago

    Toronto, Ontario, Canada MINT Cleaning Service GTA Full time

    Customer Service Representative (Social Media)Location: North York, ON (205 Placer Court)Job Type: Full-timeSalary: CAD 3,000 – 5,500 / month (Base + Monthly Performance Bonus)About the RoleWe are looking for a Customer Service Representative to support our fast-growing home services company.This role focuses on customer communication, booking...

  • Customer Service Representative

    2 weeks ago

    Toronto, Canada Demolytic Full time

    **Toronto** **Canada** We are looking for a customer-oriented service representative. A Customer service representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best Customer Service Representatives are genuinely excited to help...

  • Customer Service Representative

    6 days ago

    Toronto, Canada People Corporation Full time

    We are seeking a Customer Service Representative to join our BPA team in Toronto. A Customer Service Representative acts as an interface between customers and the company by attending to their queries and handling complaints. A customer service representative is expected to provide superior customer service. He or she works as a member of the Customer...

  • Customer Service Representative

    3 weeks ago

    Toronto, Canada U-Haul Full time

    Get AI-powered advice on this job and more exclusive features. Are you a people person? Do you love helping others? U‑Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U‑Haul company’s exceptional service...

  • Customer Service Representative

    1 week ago

    Toronto, Canada REEF Full time

    **Customer Service Representatives** Pay rate: $20.00 Per Hour Location: Toronto, ON REEF is currently looking for Customer Service Representatives to work at our TORONTO location. **Positions Available**: **Position **Location **Shift** PT Customer Service Representative Lot 434 - 525 Bay Street (Bay Dundas Parkade - Eaton Centre) Saturday-Sunday /...

  • Customer Service Representative

    2 weeks ago

    Toronto, Canada SimplInsur Full time

    **Job Title**: Customer Service Representative **Reports To**: Team Leader, Customer Service Representative **About us** SimplInsur is an insurance provider owned and operated by the M3 Financial Group (Canada's leading mortgage originator) and is dedicated to making brokers more competitive through innovative tools and technologies. **About the...

  • Customer Service Representative

    2 weeks ago

    Toronto, Canada U-Haul Full time

    **Customer Service Representative** Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers...

  • Customer Service Representative

    3 weeks ago

    Toronto, Canada Jill Frisch & Freeze MiniMart Full time

    About the job Customer Service RepresentativeWe are seeking a customer service representative who will serve as a point of contact, provide details about a vast array of company information, respond to inquiries, and accurately address any new issues that may arise with customer accounts.The most effective customer service representatives are truly happy to...

  • Customer Service Representative

    5 days ago

    Toronto, Ontario, Canada AYS Full time

    Position: Customer Service RepresentativeCompany: AYS IncLocation: Canada RemoteContract Details: Full timeAYS Inc is a leading provider of [insert company's products or services] in the [insert location] area. We are currently seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative.As a Customer...