Clerk, Front Desk

4 days ago

Powell River, Canada Westview Centre Motel Full time

Work Term: Permanent
- Work Language: English
- Hours: 20 to 40 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: Will train
- or equivalent experience
**Work setting**:

- Hotel, motel, resort
**Tasks**:

- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Handle wake-up calls
- Perform light housekeeping and cleaning duties
- Provide customer service
**Computer and technology knowledge**:

- Word processing software
- Computerized bookkeeping system
- Spreadsheet
- Internet
**Work conditions and physical capabilities**:

- Attention to detail
- Fast-paced environment
**Screening questions**:

- Are you available for shift or on-call work?
- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
**Green job**:

- Involves duties and responsibilities that lead to positive environmental outcomes
**Health benefits**:

- Dental plan
- Vision care benefits
**Financial benefits**:

- Bonus
- Commission
**Other benefits**:

- Free parking available
- On-site housing options

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