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Ottawa, Canada Planet Fitness - Taymax Group Full time

Merivale

1642 Merivale Road, Ottawa, ON K2G 4A1, Canada

It's fun to work in a company where people truly BELIEVE in what they're doing
- We're committed to bringing passion and customer focus to the business._

Essential

**Responsibilities**:

- Responsible for familiarizing members with the facility, maintaining a comfortable atmosphere for members and visitors, and motivating members that seek support
- Consult with members regarding their fitness goals and provide motivation and support
- Instruct and acclimate all members to each piece of equipment in the club ensuring they know how to properly and safely use the equipment
- Create bi-weekly updates consisting of a variety of exercises
- Meet class requirements based on club size and member traffic
- Assist in front desk related activities including:

- Answer phones in a friendly manner and assist callers with a variety of questions
- Check members into the system
- New member sign-up
- Take prospective members on tours
- Track inventory
- Participate in the daily cleaning of the club and general maintenance of the equipment
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed
- Other duties as assigned based on club needs

Qualifications/Requirements
- Must be 18 years of age or older
- High school diploma/GED equivalent required
- A passion for fitness and health
- Upbeat and positive attitude
- Punctuality and reliability are a must
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations
- Strong listener with the ability to empathize and problem solve
- Demonstrate diplomacy in all interactions while using appropriate behaviour and language
- Current CPR Certification required
- Personal Training Certification from a preferred association (IFA, ACE or NCSF) is required

Physical Demands
- Continual standing, walking, bending, crouching and reaching
- Continual listening and talking in person or on the phone
- Must be able to regularly lift up to 50 lbs
- Will occasionally encounter toxic chemicals during shift

TGCNIND

NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest in a position with Taymax Group.