IT Infrastructure Implementation Specialist

**IT Infrastructure Implementation Specialist**

**SysGen Solutions Group** is a fast-growing, award-winning company that believes building the best experience for our employees and clients is what **makes a company great**. We are a group of hard-working, friendly people focused on disrupting the I.T. industry by continually elevating the I.T. experience.

If you love learning new technologies, thrive working on multiple **projects**, and excel at responding and solving urgent technical issues, a career with SysGen may be for you

Contact us to learn more about how you can be a technology leader at SysGen Solutions Group

**Life at SysGen Solutions - Perks & Benefits - What’s in it for you?**
- **Professional Training**:Paid-for courses to meet your career development goals.
- **Distinctive Compensation Program**:The base salary and variable compensation program give you the ability to drive your annual income.
- **Culture of Health & Wellness**:We believe that work-life balance is important - when you have time to refresh with family and friends you are more energized and engaged in everything you do.
- **Diversity & Inclusion**:Collaboration & Relationships are two of our Guiding Principles because we know the energy and ideas that are generated when diverse experiences and talent work together toward solutions.
- **President’s Club for ALL Employees**:SysGen recognizes employees from every department who go above and beyond with an all-expenses-paid trip to a fun destination. Last time it was Mexico
- **Unique Double Dip Time-Off Policy**:Double your vacation time with a payout option at the end of the year
- **Group Benefits Plan**:A comprehensive plan to cover the needs of you and your family.
- **Award-Winning Culture**:We invest in our people and drive innovation. Here are some of our awards:

- Canada’s Top 100 Small & Medium Employers(2018, 2019, 2021, 2022)
- Alberta’s Top 75 Employers(2017, 2018, 2022)
- Canada’s Top Growing Companies by The Globe and Mail(2019 & 2021, 2022)
- CDN Top 100 and CRN MSP 500awards (2015-2021)
- Top Managed Services Provider by Channel Futures(2022, 2023)

**A Day in the Life of an Infrastructure Implementation Specialist**
- Drive deployments, upgrades, and migrations of infrastructure, virtualization, security, cloud connectivity solutions for our clients
- Typical projects are:

- Infrastructure server & host migrations and upgrades
- Network Architecture
- Network Storage Solutioning
- Security & overall IT infrastructure
- Cloud Migrations
- Modern Workplace implementations
- Work with business development in RFP responses and attending pre-sales meetings as technical SME
- Collaborate closely with project managers, clients and delivery team to ensure success of projects
- Provide technical direction and respond to project escalations
- Keep topical on emerging technologies and solutions
- Provide feedback to sales team and management on project debrief and lessons learned
- Mentor and guide junior technicians on technical best practices and delivery standards

**Knowledge and Skills**
- Degree or Diploma in Computer Science or Information Technology
- Several years’ experience managing SMB infrastructure environments
- Proven knowledge and experience in a broad array of virtualization and infrastructure technologies, business drivers, and emerging trends
- Ability to work closely with customers and pre-sales team help grow our footprint within large or highly strategic accounts
- Ability to drive collaborative decision making, eliminate roadblocks, and execute on plans and initiatives
- Hands-on experience in the following technologies:

- Windows 2008, 2012, 2016, 2019
- Citrix
- Linux
- MS Exchange
- Virtualization solutions (VMware, Hyper-V, Azure, AWS)
- Microsoft 365
- Cisco
- Modern Workplace implementation experience an asset
- Strong hardware skills; building, diagnosing, and upgrading enterprise servers and networks
- Depth of understanding in networking protocols and related technologies including layer 3 switches and VLANs
- Experience configuring and managing Firewalls (SonicWALL, CISCO, Juniper)
- Microsoft or VCP Certifications an asset
- Professional verbal and written communication skills
- Proven time management skills
- Oversight experience on major digital transformation projects

**SysGen employees are guided by our 8 Guiding Principles**:
Collaboration

Consistency

Innovation

Communication

Relationships

Expectations

Integrity

Responsibility

SysGen follows the principles of equal opportunity, diversity, and inclusiveness regarding our hiring and promotion procedures.