Agent, Credit

At Rona Inc., over 26,000 employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve

We operate or service some 450 corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA, Lowe’s, Reno-Depot, and Dick’s Lumber banners are always looking for dedicated employees to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills. All that in a work environment that offers a lot of flexibility because the well-being of our teams is an everyday priority.

So if you’re looking to do what you love, and to grow and evolve within our family—one of the best employers in Canada according to a recent Forbes survey—we could be perfect for each other.

**Workplace**

Our head office being located in Boucherville, on the South Shore of Montreal, we know that some of our employees are concerned by the roadwork being carried out in the Louis-Hippolyte-La Fontaine tunnel. That’s why we stood up an in-house advisory committee and implemented new work policies that provide our teams with even more flexibility, no matter where they live. Whether it’s working from home or having flexible hours - when a role requires employees to be physically present at the office -, we are constantly revaluating our practices to provide the best possible work environment to our employees.

**Our expectations**
Reporting to the Assistant-Manager, Credit - Ontario Western Provinces and Maritimes, the credit
agent is responsible for managing the risk of his assigned portfolio of charge accounts. More
precisely, he will be using tools that will allow him to prioritize the credit limit reviews according to his
level of authorization set in the Credit Policy of the Company. The incumbent will also arrange for the
collection of past due receivables of his assigned portfolio and will negotiate for a payment schedule
preferable to the retention of the account.

**Your role (include but not limited to)**:

- Ensure that the Company Credit Policy and Procedures are respected and followed
- Re-evaluate the accounts credit limit as needed
- Put on credit hold any delinquent accounts when necessary
- Perform collection of past due receivables for assigned accounts
- Negotiate payment arrangements and follow up with customer
- Work with Sales representatives and Store Managers when collection assistance is required
legal action
- Work as part of a team with other Credit Administrators and participate in various related projects
- Participates in any other related tasks

**The qualifications we are looking for**
- College diploma in administration or in a related field
- A minimum 2-4 years’ experience in Credit and Collection
- Excellent communication and interpersonal skills
- Solid judgement and strong analytical skills to make sound decisions
- Must be able to work independently with mínimal supervision and is team oriented
- Excellent skills with the Microsoft Office Suite, especially Excel
- Proven organizational and prioritization skills are required for this dynamic work environment
- Familiar with the construction industry will be considered as an asset

**Your benefits of working for Rona Inc.**:
By joining the Rona Inc. family, you’ll enjoy many benefits, such as:

- A highly flexible hybrid workplace
- A fitness centre, sports activities, and showers
- A childcare centre that can accommodate up to 78 children
- A cafeteria with a delicious menu prepared by a dedicated chef, healthy options, as well as FARO Roasting Houses and Tim Hortons coffee stations
- Exclusive employee discounts, plus a 10% discount on store merchandise (at all Rona Inc. locations)
- Benefits: retirement savings plan, annual bonuses, stock purchase plan, student incentive program, etc.
- Electric car charging stations
- Career growth opportunities within the company
- An inclusive and safe working environment
- Promotion of work-life balance
- An employer that’s involved in the community
- And much more