Housekeeping Room Attendant

6 days ago

Thunder Bay, Canada Ramada Airlane Hotel Full time

JOB OVERVIEW

We are looking for a responsible and dedicated housekeeper for cleaning guest rooms and/or designated areas efficiently and thoroughly to maintain high standards of cleanliness and guest satisfaction.

DUTIES AND RESPONSIBILITIES
- Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning of kitchen area, room refrigerator, coffee maker, cups, glasses, silverware, etc.
- Notify supervisor when service is complete so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures.
- Report to supervisor needed repairs or unsafe conditions.
- Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
- Monitor and control supplies/amenities and minimize waste within all areas of housekeeping.
- Maintains linen cart and supplies neat and organized to department standards.
- Maintains security of equipment, keys and supplies issued each day.
- Report, turn in, and/or log all lost and found items according to established procedures.
- Promote teamwork and quality service through daily communication and coordination with other departments.
- May regularly assist with deep cleaning projects.
- May have turndown duties.
- Perform other duties as assigned. In carrying out your duties you will follow all Company and
- Brand Standards

QUALIFICATIONS AND REQUIREMENTS
- Prior housekeeping experience preferred.
- Friendly, guest-oriented attitude.
- High attention to detail.
- Ability to work in a fast-paced environment and manage time effectively.
- Strong organizational and multitasking abilities.
- Team player with a problem-solving mindset.

**Job Types**: Full-time, Part-time

Pay: $17.20 per hour

Flexible language requirement:

- French not required

Schedule:

- Holidays

**Experience**:

- Cleaning: 2 years (required)

Work Location: In person

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