Privacy Program Manager

At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.

Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.

While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Diversity, reminds us to celebrate differences so you are empowered to bring your authentic self to work.

We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.

Ping Identity is looking for an experienced Privacy Program Manager to join our Information Security and Compliance team, reporting to Ping's Director of Compliance and Information Security.

As a Privacy Program Manager, you will manage Ping’s privacy program, improve privacy operations, and support the business in ensuring processes are operating according to regulatory and contractual obligations. Using your knowledge of regulations such as GDPR, CCPA, Australia Privacy Act and PIPEDA, you will help the business to operate according to data protection best practice and provide privacy guidance in the development of tools, products, and processes.

You will:

- Manage the overall privacy program and privacy by design, working closely with cross-functional teams, including Security, Legal, Product, HR, IT, Procurement, Support, SRE, and Development. Conduct routine privacy assurance reviews of the business and functions
- Manage privacy program certification (ISO 27018), policies and procedures
- Perform privacy compliance tasks, including data mapping, PIAs, TIAs, and privacy training
- Complete privacy reviews for new and existing vendors, resulting in updated data maps, contractual recommendations, business owner responsibilities related to the use of personal data and privacy by design
- Manage privacy incidents and provide operational support for security or other incident response activities impacting privacy
- Maintain compliance records, including data inventories, Art 30 records, DSR logs, data transfer authorizations, sub-processor notices and responses, and notifications from vendors regarding sub-processor changes
- Manage ongoing administrative requirements for privacy, such as annual registrations and filings
- Compile privacy program metrics for reporting

You have:

- Direct experience building or managing a privacy program for a global workforce and cloud services solutions
- At least 5 years of direct experience with privacy regulations, including GDPR, CCPA, PIPEDA, and Privacy Act (AUS)
- Experience supporting internal and external customers
- Direct audit management experience. Knowledge of ISO 27001, 27002, and SOC 2

You have an advantage if you have:

- Privacy certifications, such as CDPSE, CIPP/E, CIPP/US, CIPM, CDPO

Our Benefits:

- Open PTO
- Commuter Offset
- Healthcare
- Fitness Reimbursement

Ping Identity is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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