Dealer Services Representative

2 weeks ago

Milton, Canada Cox Corporate Services Full time

Company:
Cox Automotive - Canada

Job Family Group:
Vehicle Operations

Job Profile:
Dealer Services Specialist II (Canada)

Management Level:
Individual Contributor

Travel %:
No

Work Shift:
Day (Canada)

**Job Description**:
What’s the job?

Our team is growing, and we are excited to welcome additional members to our team. This role plays a key part in generating revenue, building relationships with dealerships, and ensuring customer satisfaction remains top priority.

As our Dealer Services Rep, you’ll work with clients and our local operational team to ensure that all sales run smoothly. You’ll work closely with the Field Sales Staff to ensure that client expectations are top of mind. You’ll be responsible for promoting and educating clients on various products and services provided by Manheim.

Here’s what you’ll be doing more specifically:

- Represent the Dealer Sales Lane at the location on sale days —promotes Manheim services, accept, and solicits reserve numbers from Dealers
- Work with lane, department managers, market sales team, and other stakeholders to ensure each vehicle crosses the auction block on sale day and or is posted on our online platforms
- Work directly with clients onsite (at auction) and offsite (dealerships)
- Champion all sale day preparations (pre/post activities) related to in‐lane and online sales
- Demonstrate professionalism, establishes new relationships with dealers and builds on existing relationships to facilitate client retention and growth
- Investigates, troubleshoots, and resolves client problems and issues; acts as a liaison when other departments are involved in problem solving
- Assist with client care issues and respond to dealer inquiries, problems, or concerns
- Educate clients on online platforms, Manheim services & products.
- Provide assistance and training on platforms, if needed
- Provide consultation to clients regarding setting of floor prices prior to every sale
- Serve as the main point of contact for buyers and sellers
- Organize vehicles staging and vehicle transport (pick-up and delivery) based on client request
- Maximize the number of transactions on all sales platforms
- Book and upload vehicles for dealers
- Solicit inventory and offer additional services to all buyers
- Identify sold units and facilitate transactions through completion
- Work with manager to ensure a consistent and effective online and in-lane client experience
- Walk vehicles for Dealer representative to ensure sale readiness
- Review vehicles in sales line‐up (both online and onsite), locates missing vehicles, and works with customers and operations team to ensure that vehicles are prepared for sale
- Ensure that repairs are completed in a timely manner
- Demonstrate safety commitment by following all safety and health procedures and modeling the behaviors
- Perform any other task based on business needs

What you need to succeed in this role:

- High school diploma or equivalent
- 2-4 years experience in an administrative role with client service exposure
- Sales mindset, we need someone that quickly sees opportunities
- Valid driver's license
- Good communication skills
- Strong sense of organization, with great attention to detail
- Resilient to change
- Comfortable with digital platforms
- Basic knowledge with Microsoft Office (specifically Excel)

LSCOX

About Us:

  • Dealer Services Representative

    2 weeks ago

    Milton, Canada Manheim Full time

    **What's the job** **?** Our team is growing, and we are excited to welcome additional members to our team. This role plays a key part in generating revenue, building relationships with dealerships, and ensuring customer satisfaction remains top priority. As our Dealer Services Rep, you'll work with clients and our local operational team to ensure that all...

  • Dealer Development and Account Manager

    2 days ago

    Milton, Canada Toyota Finance Australia Full time

    Dealer Development and Account Manager page is loaded## Dealer Development and Account Managerlocations: QLD - Milton - 339 Coronation Drivetime type: Full timeposted on: Posted 4 Days Agotime left to apply: End Date: February 13, 2026 (26 days left to apply)job requisition id: R000006302Toyota Finance Australia (TFA) is the country’s largest...

  • Dealer Development and Account Manager

    2 days ago

    Milton, Canada Toyota Finance Australia Full time

    Dealer Development and Account Manager page is loaded## Dealer Development and Account Managerlocations: QLD - Milton - 339 Coronation Drivetime type: Full timeposted on: Posted 4 Days Agotime left to apply: End Date: February 13, 2026 (26 days left to apply)job requisition id: R Toyota Finance Australia (TFA) is the country’s largest automotive financier....

  • Dealer Development and Account Manager

    2 days ago

    Milton, Canada Toyota Finance Australia Full time

    Dealer Development and Account Manager page is loaded## Dealer Development and Account Managerlocations: QLD - Milton - 339 Coronation Drivetime type: Full timeposted on: Posted 4 Days Agotime left to apply: End Date: February 13, 2026 (26 days left to apply)job requisition id: R000006302Toyota Finance Australia (TFA) is the country’s largest...

  • Hardscape Sales Representative

    2 weeks ago

    Milton, Canada Oldcastle APG Full time

    Job ID: 517464 Permacon, a CRH Company, is a leader and pioneer in the manufacturing of concrete masonry and landscaping products. Permacon is a division of Oldcastle APG and operates 9 plants in Ontario and Quebec.  We are currently seeking a Hardscape Sales Representative to cover GTA East. About the Role Reporting to the Vice President of Sales, the...

  • Hardscape Sales Representative

    2 weeks ago

    Milton, Canada CRH Full time

        Job ID:  517464 Permacon, a CRH Company, is a leader and pioneer in the manufacturing of concrete masonry and landscaping products.  Permacon is a division of Oldcastle APG and operates 9 plants in Ontario and Quebec.  We are currently seeking a Hardscape Sales Representative to cover GTA East. About the RoleReporting to the Vice President of...

  • Hardscape Sales Representative

    2 weeks ago

    Milton, Canada PERMACON Full time

    Permacon, a CRH Company, is a leader and pioneer in the manufacturing of concrete masonry and landscaping products. Permacon is a division of Oldcastle APG and operates 9 plants in Ontario and Quebec.  We are currently seeking a Hardscape Sales Representative to cover GTA East. About the Role Reporting to the Vice President of Sales, the Sales...

  • Hardscape Sales Representative

    1 week ago

    Milton, Ontario, Canada Permacon Full time

    Job ID: 517464Permacon, a CRH Company, is a leader and pioneer in the manufacturing of concrete masonry and landscaping products. Permacon is a division ofOldcastle APGand operates 9 plants in Ontario and Quebec.We are currently seeking aHardscape Sales Representativeto cover GTA East.About The RoleReporting to the Vice President of Sales, the Sales...

  • Hardscape Sales Representative

    1 week ago

    Milton, Ontario, Canada Permacon Oldcastle Full time

    Job ID: 517464Permacon, a CRH Company, is a leader and pioneer in the manufacturing of concrete masonry and landscaping products. Permacon is a division of Oldcastle APG and operates 9 plants in Ontario and Quebec.We are currently seeking a Hardscape Sales Representative to cover GTA East.About the RoleReporting to the Vice President of Sales, the Sales...

  • Territory Sales Representative

    2 weeks ago

    Milton, Canada Maibec Full time

    Maibec is seeking an inspired and results-oriented Territory Sales Representative to support the growth of their business in the Central and Northern regions of Ontario, specifically in a territory covering the Collingwood region, South Georgian Bay, and the Muskokas. **Working conditions** - Salary starting at $65,000 per year depending on experience plus...