Marine Captain

**Job Title**: Captain
**Location**: Rockport, Ontario, Canada
**Company**: Rockport Boat Line - 1000 Islands Sightseeing Cruises

**About Us**:
Rockport Boat Line is the premier operator of sightseeing cruises in the 1000 Islands region, offering guests unforgettable experiences exploring the breathtaking waterways of the Thousand Islands. Rockport Boat Line is Canadian owned for over 70 years, showcasing our region to millions of visitors over the decades. With a commitment to safety and exceptional service, we pride ourselves on delivering a unique adventure every time we set sail. Join our team and be part of a passionate crew dedicated to showcasing one of Canada’s most beautiful regions

**Position Overview**:
**Key Responsibilities**:
**Vessel Navigation & Operations**:

- Assume full responsibility for the safe operation, navigation, and overall performance of the vessel during each voyage.
- Utilize advanced navigation systems (GPS, radar, charts, etc.) to plan routes, monitor weather conditions, and adjust course as necessary.
- Ensure proper communication with land-based office, coast guard, and other vessels as required.

**Crew Leadership & Management**:

- Lead, supervise, and mentor crew members, fostering a positive, collaborative, and safety-focused team environment.
- Delegate responsibilities to deck crew, including Mate and other crew, ensuring that all safety protocols are followed.
- Conduct regular briefings and communications with crew
- **Safety & Compliance**:

- Oversee all safety procedures and emergency response protocols, ensuring that the vessel, crew, and passengers comply with maritime regulations.
- Perform routine inspections and maintenance checks on safety equipment, vessel systems, and emergency supplies.
- Maintain accurate logs and documentation, including voyage reports, safety inspections, and compliance records.

**Guest Experience & Customer Service**:

- Engage with guests about the 1000 Islands region and ensure a comfortable, enjoyable experience.
- Address any guest concerns or emergencies promptly, ensuring that all interactions reflect our commitment to excellent customer service.
- Oversee passenger embarkation and disembarkation, ensuring safety procedures are consistently applied.

**Operational & Administrative Duties**:

- Collaborate with company management to stay up to date with events and procedures.
- Manage administrative tasks such as updating voyage logs, maintenance records, and regulatory documentation.
- Oversee the secure storage of equipment, supplies, and onboard safety gear, ensuring that all assets are well-maintained and accounted for.

**Qualifications & Requirements**:
**Certification & Experience**:

- Valid marine License of Master 150 GT Near Coastal with a minimum of a 60 GT Limited Sheltered Waters License (Transport Canada issued). All other mandatory training (e.g., Marine Emergency Duties (MED), STCW Basic Safety Training, or equivalent) is required.
- Prior experience as Captain in marine operations related to tourism and customer service an asset
- Demonstrated technical knowledge of boat machinery, navigation systems, and vessel communication equipment.
- Proven track record of successfully managing and leading a crew in a dynamic maritime environment.
- Knowledge of the St. Lawrence River and 1000 Islands region an asset.

**Skills & Attributes**:

- Excellent understanding of maritime safety protocols, navigation techniques, and regulatory compliance.
- Ability to operate and troubleshoot vessel systems such as GPS, radar, and communication devices.
- Strong problem-solving skills with the ability to remain calm under pressure and during emergency situations.
- Exceptional communication and interpersonal skills for effective guest interaction and team collaboration.
- Familiarity with local marine charts and a working knowledge of the waterways in the 1000 Islands region.
- Physical fitness and the capability to work in various weather conditions and challenging marine environments.
- First Aid and CPR certification is an asset.
- Bilingual skills in English and French are an asset, reflecting the diverse clientele of our region.

**Flexibility & Work Ethic**:

- Ability to work a flexible schedule, including weekends, holidays, and extended hours dictated by the cruise season.
- A strong commitment to customer service and the overall guest experience.
- Willingness to take initiative and contribute to the continuous improvement of onboard operations.
- A commitment to upholding the highest standards of safety, professionalism, and environmental responsibility.

**Benefits**:

- Competitive salary
- A unique, scenic work environment on one of Canada’s most iconic waterways.
- Employee discounts on cruises and related services.
- A supportive, team-oriented atmosphere where your expertise is highly valued.

**How to Apply**:
If you are ready to embark on an exciting career journey with Rockport Boat Line, please submit yo