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Parts Clerk
18 minutes ago
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, colour, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
Primary Responsibilities
- customer service and DIY issue resolution including walk-ins, online orders and phone
- Achieve personal / store sales goals and service objectives
- Manage DIY services including testing
- Ensure high standards of customer service and store appearance standards
- Key holder responsibilities, safety, open/close duties
Secondary Responsibilities
- Assist in store inventory processes including POGs, truck put away, cycle counts, back stock, etc.
- Back Up to Professional services
- Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
Success Factors
- Friendly communication
- Ability to locate and stock parts
- Safety knowledge and skills
- Operating inventory systems and store equipment
- Parts and automotive system knowledge skills
- Operating Parts lookup systems
Essential Job Skills Necessary for Success as a Retail Parts Pro
- Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
- Speak and write English (French is a plus); communicate effectively and build strong relationships with customers, peers and management
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
- Use basic math accurately: add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals
- Strong organizational skills
- Ability to work an assortment of days and weekends as needed
Education
- High school diploma or general education degree (GED)
Physical Demands
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, colour vision, depth perception, and the ability to adjust focus.
Work Environment
While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.
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