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Parts Counter Person

3 weeks ago

Pickering, Canada Formula Ford Lincoln Full time

**International Auto Group (IAG) boasts seven dealerships across the GTA which encompasses 10 legendary brands.**

**IAG is seeking an enthusiastic, confident, positive, self-motivated team member who is looking to embark on an exciting career at Formula Ford as a **Parts Advisor**.**

**We are looking for an individual who is reliable, honest, organized, detail-oriented and has a strong desire to succeed.**

**Responsibilities**
- Efficiently help customers select parts and provide internal and external customers (retail and shop) with high-quality service.
- Answer telephone calls, indicate prices, and provide any other information.
- Take orders for parts by telephone, technician counter, retail counter, and wholesale accounts.
- Receive payments from retail customers.
- Handle customer complaints immediately and according to the dealership's guidelines.

**Qualifications**
- Excellent interpersonal skills with an upbeat and engaging attitude.
- Customer relationship skills including listening and the ability to communicate effectively.
- Excellent verbal communication and writing skills.
- Ability to manage customer complaints and to resolve difficultly Organized and pays attention to detail.
- Ability to follow set and standard procedures.
- Excellent time management skills and the ability to multi-task.
- Flexible and open to change; take on special tasks as needed.
- Ability to work independently and take self-initiative
- Must have a driver's license and clean drivers abstract strong knowledge of automotive parts and technical/mechanical repairs.
- Basic computer skills.

**We believe that our strongest resources are our team and we offer the following**:

- A Competitive Compensation Plan that is top of the market.
- Health and Dental Benefits Program.
- Ongoing training and support.
- A great place to work and grow into your career and income.

Go to our website to see more about our company and the many reasons why you will want to work for us

We do thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest