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Relationship Management Associate

3 weeks ago

Winnipeg, Canada Blueprint Strategic Consulting Services Full time

At **Blueprint Strategic Consulting Services**, we specialize in helping businesses navigate the complexities of strategic growth, operational efficiency, and market expansion. With our deep industry knowledge and innovative solutions, we empower organizations to achieve sustainable success. We are currently seeking a **Relationship Management Associate** to join our team for a 6-month contract, helping to enhance client relationships and ensure exceptional service delivery.

**Role Overview**:
As a **Relationship Management Associate**, you will play a key role in maintaining and enhancing client relationships, acting as the primary point of contact for clients and stakeholders. You’ll be responsible for ensuring that our clients’ needs are met efficiently, providing them with insightful solutions and support throughout their journey with us.

**Key Responsibilities**:

- Serve as the main point of contact for clients, maintaining regular communication to ensure satisfaction and alignment with their business goals.
- Build and nurture long-term relationships with clients, identifying opportunities for strategic improvements.
- Coordinate and manage client queries, feedback, and requests, ensuring prompt responses and effective solutions.
- Collaborate with internal teams to deliver tailored services that align with client expectations.
- Maintain accurate records of client interactions, issues, and resolutions.
- Assist in gathering client feedback and insights to continuously improve service offerings.
- Support account management teams in the development and execution of client retention strategies.
- Ensure all client documentation is up-to-date and accessible.

**Qualifications**:

- Proven experience in relationship management, customer service, or client-facing roles, preferably in consulting or professional services.
- Exceptional communication and interpersonal skills with the ability to build rapport and maintain strong relationships.
- Strong organizational skills with an ability to handle multiple client interactions simultaneously.
- A proactive approach to problem-solving and identifying opportunities to improve client satisfaction.
- Ability to work independently as well as collaboratively within a team.
- Proficiency in Microsoft Office Suite, CRM tools, and other client management software.
- A background in consulting or business strategy is an asset, but not required.

**Why Join Blueprint Strategic Consulting Services?**
- Opportunity to work with a leading consulting firm in a dynamic and growth-focused industry.
- Gain valuable experience working on high-profile client accounts.
- Full-time, temporary contract with the possibility of extension or permanent opportunities.
- Competitive salary and benefits package.
- Supportive and collaborative team environment focused on professional development.

**Job Type**: Fixed term contract
Contract length: 6 months

Pay: $23.68 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Paid time off

Schedule:

- Monday to Friday

Work Location: In person