Computer Technician

2 weeks ago

Edmonton, Canada Gadget Care Full time

**About Gadget Care**:
At Gadget Care, we repair computers, phones, iPads, tablets and more. We sell used and new devices. With Gadget Care, you are guaranteed a quick repair done with care. From replacements and installations to virus removal, you can trust us to get it done efficiently.

**Responsibilities**:

- Greeting customers and deliver professional and friendly exceptional service exceeding customer expectations.
- Diagnosing, troubleshooting and performing required repairs on various devices such as Laptops, PCs, MacBooks, Smartphones, iPads, tablets and gaming devices that meet or exceed our quality standards.
- Test, analyze, diagnose, and repair all existing and incoming Devices and Parts/Components to ensure devices are fully functional.
- Ability to perform microscope soldering involving surface mount, fine pitch, integrated circuits, charging ports and multi
- conductor connectors.
- Repair devices in the expected time frame.
- Ensuring to converting the conversation into an opportunity for a sale or store re-visit
- Being professional, friendly and courteous while answering phone calls.
- Record and update all entries in Point of sale and track and maintain store inventory.

**Requirements**:

- Minimum High School graduate, minimum 2 + years of experience working in a computer repair environment with strong technical background
- Attention to detail, ability to work under pressure, ability to work independently and manage time.
- Flexible, fast learner with the ability to multitask
- Must have the ability to appropriately handle sensitive or confidential information.
- Eagerness to learn and determination to succeed.

**Job Type**: Part-time
Part-time hours: 20-24 per week

**Salary**: $20.00-$25.00 per hour

**Benefits**:

- On-site parking
- Store discount

Flexible Language Requirement:

- English not required

Schedule:

- 4 hour shift

**Experience**:

- Microscope soldering: 3 years (required)
- Computer repair: 3 years (required)

Work Location: In person

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