Director, Risk Consulting

2 days ago


Toronto, Canada Visa Full time

**Company Description**
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Visa Consulting and Analytics (VCA) drives tangible, impactful and financial results for Visa’s network clients, including both financial services and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operational and macroeconomics, Visa Consulting and Analytics solves the most strategic problems for our clients.

The Director will identify/develop new client opportunities, manage projects within the practice, and serve as a thought leader to promote sustainable and profitable growth, thereby ensuring that Visa is both the preferred brand and unique business partner.

**Essential functions include**:

- Lead the Cyber Risk advisory service line within North America, including the identification and hiring of new team members as the business grows. Work with leadership to establish revenue targets and own the delivery of annual financial goals. Maintain strong client satisfaction for all projects delivered within the service line.
- Build new project frameworks that identify areas of client exposure to various cyber risks, resulting in net-new engagements that can be commercialized by the consulting organization.
- Participate in the sales process to qualify opportunities and, using a consultative approach, guide clients to the correct engagement type to address their needs.
- Lead consulting initiatives and contribute to closing engagements by identifying potential opportunities with clients.
- Proactively engage with Visa teams in regular strategic & planning discussions
- cultivate and manage a pipeline of work across our core consulting segments.
- Deploy frameworks, approaches, solutions and recommendations that effectively and efficiently address the most impactful opportunities and challenges.
- Build solutions and actionable insights that will help clients to manage risk in their portfolios
- Partner with peers in other functional areas (e.g., Visa Risk, Digital Practice, Strategy Practice) and across global regional teams to execute projects in ways that leverage the breadth and depth of Visa’s resources
- Produce insights, analyses and recommendations to improve client performance, boost growth, drive understanding of client issues and provide strategic guidance for client priorities across the verticals and segments
- Develop and deliver client-ready presentations in collaboration with junior and senior resources on the team

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
**Qualifications** Basic Qualifications**
- 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

**Preferred Qualifications**
- 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
- Demonstrated experience in client-facing consulting roles, with an emphasis on cyber risk management. Expert-level knowledge in one or more of the following areas, with a focus on delivering services to financial institutions:

- Crisis response plans
- Social engineering defense
- Cybersecurity workshops
- Maturity assessments for cyber risk management
- Vulnerability tests / assessments
- Ability to converse with client leaders who own individual risk functions using empathy, industry-standard terminology, and knowledge of recent industry trends
- Entrepreneurial attitude as demonstrated by a willingness to take on a mixture of high-profile and lower-level tasks in support of the strategic business objectives of the Risk Practice
- Highly collaborative nature with experience working with geographically distributed teams
- Comfortable leading client interview sessions and crafting compelling presentations
- Experience working with financial indicators to measure business performance. Significant focus on impacting ROI
- Strong analytical skills, with demonstrated intellectual and analytical rigor
- Self-motivated, results oriented individual with the ability to handle numerous projects concurrently
- Knowledge and understanding of risk management, with an emphasis on fraud
- Excellent communication, story-telling and presentation skills



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