Dental Receptionist

5 days ago


Thunder Bay, Canada Serene Dental Full time

**Job Overview**

**Responsibilities**
- Greet patients warmly as they arrive at the dental office and assist them with check-in procedures.
- Schedule and confirm appointments using AbelDent software, ensuring efficient use of the dentist's time.
- Manage patient records by maintaining accurate electronic medical records and updating medical history as needed.
- Answer phone calls promptly, addressing inquiries, and directing calls to appropriate staff members.
- Handle billing inquiries and process payments in a timely manner.
- Maintain a clean and organized front desk area to promote a welcoming environment for patients.
- Collaborate with dental staff to ensure seamless communication regarding patient care and scheduling needs.
- Assist in managing office supplies and inventory for the front desk operations.

**Skills**
- Proficiency in AbelDent or similar dental practice management software is preferred.
- Familiarity with medical terminology related to dentistry is advantageous.
- Strong administrative skills with experience in a dental or medical office setting.
- Excellent communication skills, both verbal and written, with a focus on customer service.
- Ability to operate standard office equipment, including phone systems and computers.
- Detail-oriented with strong organizational skills to manage multiple tasks effectively.
- A team player who can work collaboratively in a fast-paced environment while maintaining professionalism.

Join our dedicated team where you can make a difference in our patients' lives while advancing your career in the dental field

**Job Types**: Full-time, Part-time, Permanent

Pay: $17.44-$25.89 per hour

Expected hours: 30 - 40 per week

Additional pay:

- Retention bonus

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

**Education**:

- Secondary School (preferred)

**Experience**:

- Dental receptionist: 1 year (preferred)

Work Location: In person


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