Information Technology

2 days ago

Toronto, Canada VTech IT Solution Full time

Education:

- Expérience:
**Education**:

- Bachelor's degree
- or equivalent experience
**Work setting**:

- Private company, corporation or industry
**Tasks**:

- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
**Supervision**:

- No supervision responsibility
**Computer and technology knowledge**:

- Networking software
- Networking hardware
- Networking security
**Screening questions**:

- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
**Experience**:

- 1 year to less than 2 years
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 30 to 40 hours per week

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