Customer Service Representative

2 weeks ago

Ottawa, Canada Natural Purity Full time

**Join the Natural Purity Team as a Customer Service Representative - Full-Time, No Weekends**

Natural Purity, a recognized leader in environmental home solutions, is expanding its team in the Greater Ottawa Area. We're currently hiring enthusiastic **Customer Service Representatives** who are passionate about helping homeowners improve their overall home environment.

**What You’ll Be Doing**:

- Conduct in-home environmental testing to assess possible contaminants.
- Educate customers with engaging and informative in-home presentations, walking them through customized solutions that meet their household’s needs.
- Recommend and explain a variety of product packages, tailored to each home’s requirements.
- Evaluate installation needs on-site and estimate associated costs.
- Develop strong, ongoing relationships with both new and existing customers.
- Respond to incoming sales leads and schedule appointments with qualified, pre-screened clients.
- Participate in follow-up programs to ensure customer satisfaction and generate referral business.
- Communicate your weekly schedule and lead progress with the National Sales Manager.
- Collaborate with internal departments to coordinate installations and ensure exceptional service delivery.
- Maintain a professional image and represent Natural Purity with integrity.

**What We Offer**:

- **No experience needed** - full paid training provided by certified trainers.
- **No cold calling** or pressure-selling - all appointments are pre-booked and vetted for quality.
- **No quotas** and **no weekend work** - enjoy a balanced lifestyle with a five-day workweek (Monday to Friday).
- **Highly competitive compensation** - $85,000 to $95,000 annually, paid weekly.
- Generous **bonuses, incentives, and benefits** package.
- Opportunities for advancement across several departments including customer service, sales, service, and management roles.
- A positive, supportive work environment with a team that celebrates success.
- Some team members are earning six figures - your potential is unlimited.

**What You’ll Need**:

- A reliable vehicle for travel to customer appointments (mandatory).
- A polished, professional appearance and a positive, team-oriented attitude.
- Full-time residency in Canada - **must be located in the Greater Ottawa Area**.
- A willingness to learn and the motivation to succeed.

**Important Notes**:

- This is **NOT a remote/work-from-home position**.
- Please **do not apply** if you do not have access to a personal vehicle.

**Ready to grow with us?** We’re also hiring in several departments. If you’re interested in service, management, or sales roles, submit your resume and a brief cover letter. Let us know how you’d like to make a difference at Natural Purity

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