Night Auditor

2 days ago

Hamilton, Canada Holiday Inn Express Hamilton Full time

**NIGHT AUDITOR**

**JOB SUMMARY**:
We are looking for a reliable and friendly Part-Time Night Auditor to join our team. If you enjoy working independently, have great attention to detail, and like helping guests feel welcome, we’d love to hear from you Must be available 2 consecutive nights per week, and possible a third night from time to time. Sunday night and Monday night are preferred, but can adjust the schedule if required.

**RESPONSIBILITIES**:

- Accurately registers all guests arriving at the hotel in compliance with hotel credit and identification policy.
- Performs credit card verifications; when declined contacts guest for alternative payment arrangements.
- Room block all VIP's, group and special requests.
- Ensures that the VIP list and room service requisitions are accurate and complete, then distributes.
- Operates the front office computer system, posts all guests charges and payments, incurred during the shift and balance shift totals by department to backup documents.
- Prepares guest keys using key envelopes and/or room slips.
- Ensures all guest registration cards and credit cards are correctly completed and filed by room number.
- Checks all credit cards using point-of-sale authorization terminals and cancellation bulletins and obtains authorization for those accounts which have exceeded house floor limits.
- Maintains cashier float as supplied, provides currency exchange for guests and efficiently prepares cash deposit.
- Reports overages and shortages on a daily basis. Responsible to present and/or return float intact upon request.
- Communicates with housekeeping in order to deal with early check-ins, late check-outs, day rooms, unexpected departures, stayovers and room changes.
- Issues and controls safety deposit boxes to guests in accordance with hotel procedures.
- Mails any delayed guest charge receipts.
- Assists with room reservations and switchboard operation when necessary.
- Works to attain the best occupancy and average daily rate possible, assessing the guests and attempting to upsell.
- Negotiates rates within parameters set by the FOM.
- Reports to supervisors any guest complaints or security issues.
- Records and enters all wake-up calls and ensures they are given at the correct time to the correct room.
- Reports any equipment malfunction, emergency situations or suspicious persons to the supervisor.
- Handle all guest inquiry or complaints in an efficiently and reports any guest complaints to supervisor immediately if he/she cannot handle it personally.
- Ensures guest satisfaction.
- Other Tasks may be assigned as per Night Audit guidelines as needed

**REQUIRMENTS**:

- Minimum of 2 years’ experience in Hotel Front Desk role preferred
- Day, evening and night availability and flexible working hours for a 24-hour establishment
- Strong analytical abilities, detail oriented and able to multitask
- High school or college diploma in Hospitality or Tourism an asset
- Advanced knowledge of Excel & Microsoft Office
- Bilingual a plus
- Must be able to work weekends and holidays.
- Previous experience with Opera (preferred).

**Apply...**

Vrancor Hospitality is committed to accommodating applicants’ needs in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and under the Ontario Human Rights Code throughout the selection process. If you require a disability-related accommodation to participate in the recruitment process.

**Job Type**: Part-time

Pay: From $18.00 per hour

**Experience**:

- Opera: 1 year (preferred)

Work Location: In person

  • Night Auditor

    4 days ago

    Hamilton, Canada Vrancor Full time

    **POSITION AVAILABLE: Night Auditor** **REPORTS TO**:Front Desk Manager** **LOCATION: Homewood Suites by Hilton, Hamilton** **ADDRESS: 40 Bay Street South, Hamilton, ON L8P 0B3** At Homewood Suites Hamilton our role is to provide top notch service. That’s where you come in. When you’re part of our team, we look for people who are charming, confident,...

  • Night Auditor

    8 hours ago

    Hamilton, Canada Vrancor Full time

    **POSITION AVAILABLE: Night Auditor** **REPORTS TO**:Front Desk Manager** **LOCATION: Staybridge Suites, Hamilton** **ADDRESS: 20 Caroline St. South, Hamilton, ON L8P OB1** At Staybridge Suites Hamilton our role is to provide top notch service. We have perfected the extended-stay experience to ensure a “home away from home” feel. That’s where you...

  • Night Auditor

    2 weeks ago

    Hamilton, Canada Sheraton Hamilton Full time

    Sheraton Hamilton Hotel seeks enthusiastic individuals who are passionate about customer service and dedicated to their work. Our goal at Sheraton Hamilton is to exceed the expectations of every guest staying with us by providing warm, engaging and personalized service. We work to recruit, train and retain the brightest, most connected and energetic people...

  • Night Auditor

    4 days ago

    Hamilton, Canada Sheraton Hamilton Full time

    Sheraton Hamilton Hotel seeks enthusiastic individuals who are passionate about customer service and dedicated to their work. Our goal at Sheraton Hamilton is to exceed the expectations of every guest staying with us by providing warm, engaging and personalized service. We work to recruit, train and retain the brightest, most connected and energetic people...

  • Night Auditor

    2 weeks ago

    Hamilton, Canada Mobilize Full time

    Ready to make a move? Looking to get out to the lake this summer? We are hiring a Night Auditor to join our diverse and dynamic team! This role will be the face of the hotel/resort/inn and will set the tone of the guest's experience. It is important that you maintain an upbeat and positive attitude throughout your shift - even through difficult...

  • Night Auditor

    2 weeks ago

    Hamilton, Canada 40 Bay Street South Hamilton, ON L8P 0B3 Full time

    **POSITION AVAILABLE: Night Auditor** **REPORTS TO**: **Front Desk Manager** **LOCATION: Homewood Suites by Hilton Hamilton** **ADDRESS: 40 Bay Street South Hamilton, ON L8P 0B3** At Homewood Suites Hamilton our role is to provide top notch service. We have perfected the extended-stay experience to ensure a “home away from home” feel. That’s where...

  • Night Auditor

    7 hours ago

    Hamilton, Canada Sandman Hotel Group Full time

    Join our team and enjoy the many benefits of working for Canada's fastest-growing, privately-owned hospitality company, including a competitive employee compensation package, diverse employee schedules, and internal corporate career advancement. If you are looking for a future career in hospitality, then the Sandman Hotel Group is for you. We believe that...

  • Duty Manager/night Auditor

    6 hours ago

    Hamilton, Canada Sheraton Hamilton Full time

    Sheraton Hamilton Hotel seeks enthusiastic individuals who demonstrate passion for Customer Service and dedication to their work ethic. Our goal at Sheraton Hamilton is to exceed the expectations of every guest staying with us, by providing warm, engaging and personalized service by going above and beyond. We are committed to recruit, train and retain the...

  • Night Auditor

    8 hours ago

    Hamilton, Canada TownePlace Suites by Marriott Hamilton Full time

    **POSITION**:Night Auditor **STATUS/LENGTH**: Full-Time. **REPORTS TO**:Guest Services Supervisor/General Manager - **Located within a reasonable commute to the intersection of Upper James and the Link (reasonable being no more than a 40 minutes)** - **Flexible; able to work weekdays, evenings and weekends** - **Passionate about people** - **Dependable and...

  • Front Desk Agent/night Auditor

    4 days ago

    Hamilton, Canada Admiral Inn Full time

    The Hotel Night Auditor will be responsible for conducting a nightly audit, balancing and consolidating departmental ledger accounts, preparation of various hotel operating reports. They are required to work through the night shift on the front desk. **DUTIES**: - Maintain an inventory of vacancies, reservations and room assignments - Register arriving...