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House Manager

2 weeks ago

Ottawa, Canada Sakeenah Canada Full time

Every night, hundreds of Muslim women and children across Canada face homelessness, poverty, and trauma. Sakeenah Canada strives to provide a safe space for growth and empowerment for all these individuals. We offer a safe, non-judgmental space, where Muslim women and children can become self-sufficient and thrive. As an anti-racist, anti-oppressive, not-for-profit organization, we cater to the diverse needs of the Muslim community.

Our transitional homes are overseen by dedicated House Managers. These individuals play a vital role in ensuring the smooth and safe operation of our homes. We are currently seeking a full-time House Manager for our transitional home in Ottawa to provide assistance, support, and programming to women and children who have faced violence and/or trauma.

**Responsibilities**:

- Establish a relationship of trust and respect with clients
- Facilitate intake during move-ins and move-out processes with clients
- Check inventory on a regular basis to ensure the home is stocked with all essential items, including perishable and non-perishable food items, supplies, toiletries, and other necessities of the residents and the functioning of the home.
- Ensure each bedroom is prepared for incoming clients, ensuring fridge and cupboard space is available.
- Resolve any issues related to the home or clients as they arise.
- Ensure the safety and well-being of all residents, employees and volunteers at the home.
- Supervise all individuals entering and leaving the transitional home.
- Uphold confidentiality of the home.
- Ensures compliance with all health and safety policies and procedures.
- Performs other duties as assigned by Sakeenah Canada, such as coordinating and collecting donations, purchasing groceries and essential items for the home, conducting room checks, and ensuring regular fire and safety checks.
- Keep up-to-date with knowledge of programs, resources, and referral services, and provide support to clients and caseworkers in accessing community services, resources, and information.
- Conduct group house meetings and one-on-one meetings (if necessary) with all residents of the transitional home on a weekly basis.
- Organize in-house programming schedule, including planning and organizing workshops for residents, finding facilitators, and creating programming outlines.
- Conduct outreach to other organizations for collaborative events, partnerships, referrals, and donations.
- Attend and actively participate in fundraising and community events, including organizing/hosting events and supporting the community development team.
- Represent the Ottawa home within the community, fostering positive relationships and partnerships.
- Attend staff meetings and training sessions regularly.
- Collaborate with other teams at Sakeenah Canada, fostering cross-departmental cooperation.
- Schedule volunteers for their respective shifts at the home.

**Qualifications**:

- University and/or college education in a related field (Gender and Women’s Studies, Sociology, Social Justice, Assaulted Women and Children’s Programs, Social Work is an asset)
- Full-time position requiring 40 hours per week, with availability on weekdays and evenings, rotating shifts on weekends, statutory holidays, and availability during emergency situations as needed.
- Commitment to women and children’s issues working within an anti-racism and Islamic framework
- Experience working with women and children in areas of poverty, violence, trauma, and homelessness
- Clean police background check required
- Fluency in written and spoken English is necessary, with proficiency in additionallanguages considered an asset
- A G2 license and access to a vehicle required
- Ability to move, build, and organize furniture, and do moderate lifting.
- Ability to fix minor issues around the home or have resources to call for assistance (e.g.,leaks, electrical issues, etc.).
- Non-judgmental outlook and a willingness to work with different types of people
- Excellent observation and listening skills
- Patience, tolerance, and sensitivity
- Ability to mediate conflict
- Organizational and time management skills
- Effective communication skills
- Dedication to team building
- Ability to manage conflicting priorities simultaneously with the ability to prioritize
- ASL proficiency is an asset

**Salary**: $42,000.00-$45,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Schedule:

- Evening shift
- Monday to Friday
- Weekends as needed

Work Location: In person