Clubhouse Service Leader

2 weeks ago

St Catharines, Canada City of St. Catharines Full time

**Summary**:
Reporting to the Clubhouse Supervisor, the Clubhouse Service Leader is responsible for carryout out the assigned duties to ensure the effective operation of the Clubhouse will maintaining a level of excellent customer service.

**Duties and Responsibilities**:

- Assist in opening and closing the clubhouse.
- Prepare and serve the food and beverages offered at the Clubhouse. i
- Operate the beverage cart and provide associated on-course service to customers.
- Provide excellent customer service to all customers of the clubhouse and golf course.
- Book tee times and golf carts.
- Direct golfers as necessary.
- Promote the golf course.
- Ensure that the golf course and clubhouse rules are respected, and golf rules and etiquette are followed.
- Report any clubhouse or customer related issues to the Clubhouse Supervisor.
- Perform other related duties as assigned.

**Position Requirements**:

- Current Smart Serve and Safe Food Handling Certificate or a demonstrated ability to obtain both.
- Experience in the preparation and service of food and beverages.
- Demonstrated knowledge of golf, including golf rules and etiquette.
- Experience conducting payment transactions and providing excellent customer service.
- Proven ability to work well with others.
- Demonstrated organizational skills.
- Proven completion of Ministry of Labour Worker Health and Safety Awareness training.
- A demonstrated commitment to enhancing a safety culture.

**Hourly Rate**: $21.80

**Expected Work Location**: Garden City Golf Course

**Expected Hours of Work**: 24 hours per week

**PLEASE NOTE THIS IS A TEMPORARY POSITION FROM APRILTO OCTOBER**

The City of St. Catharines is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process. Please advise the Human Resources Division to ensure your accessibility needs are accommodated throughout this process.

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