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House Person, Bisha Hotel Toronto

2 weeks ago

Toronto, Canada Bisha Hotel Toronto Full time

Rising to 44 stories and designed by award-winning architects, Bisha Hotel & Residences is Toronto's newest cultural hub and hotspot. At the center of it all yet unabashedly original, this property is situated in the true heart of Toronto’s Entertainment District. Creative souls, welcome home.

To clean all public guest room areas of the hotel as assigned. To promote good public relations.

**Essential Functions and Responsibilities**
- Reports to work as scheduled, in proper uniform, in accordance with the company’s personal appearance standards
- Consistently maintains a friendly positive attitude that ensures positive guest experience and giving recognition to returning guests.
- Follow and adhere to all policies and procedures as set forth by the Housekeeping Department
- Follows proper etiquette when communicating over the radio
- Respond, follow and close HotSOS and other requests when assigned to them by the proper usage of Rexx/ radio
- Responsible for helping room attendants by emptying trash and soiled linen from housekeeping carts
- Help maintain the following areas at all times: public rest rooms, hotel lobby levels, ashtrays, elevators and tracks, ice machine areas, stairwells, building entrance and hallways
- Handle guests with excellent guest relations skills
- Clean back-of-the-house windows as needed
- Vacuum guest hallways daily
- Use proper chemicals when cleaning as described by the department’s procedures
- Attend all departmental meetings as scheduled
- Perform all duties in a timely and efficient manner
- Maintain linen closets clean, stock and organize
- Bring trash to compactor at the end of the day
- Responsible for washing guest room glassware and delivered to linen closets
- Responsible for bringing dirty glassware to housekeeping at the end of the shift
- Perform all other duties as directed by management that are consistent with the policies and procedures of the company
- Notifies immediate supervisors promptly and fully of all problems or unusual matters of significance
- Is polite, friendly, and helpful to the guests, management, and fellow team members
- Attends all appropriate hotel meetings and training sessions
- Maintains cleanliness and excellent condition of equipment, and work area
- Executes emergency procedures in accordance with hotel standards
- Complies with safety regulations and procedures
- Complies with hotel policies and rules
- Recycles whenever possible
- Remains current with hotel information and changes

**Supportive Functions and Responsibilities**
- Promotes and applies teamwork skills at all times
- Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
- Complies with hotel uniform and grooming standards

**Qualifications**
- Previous experience in a hotel environment is an asset
- Able to work as part of a dynamic quality-driven team
- Requires extensive standing, walking, lifting and bending
- Able to push, stand, stoop, bend, and lift items weighing up to 150 pounds repetitively during entire shift
- Able to work a flexible schedule, including weekends and holidays
- Must be customer-service orientated and have excellent hospitality skills

**Physical Demands**

It is required by this position that one will be:

- On their feet over 2/3 of the time
- Walking over 2/3 of the time
- Using hands to handle, feel or point over 2/3 of the time
- Stooping, kneeling, crouching, crawling 1/3 of the time
- Using their listening and communication skills 2/3 of the time.
- Able to push, pull, and carry 150 lbs

Bisha Hotel Toronto is an equal opportunity employer and values diversity in the workplace. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, accommodation will be provided to applicants with disabilities at all stages of the selection process upon request. Please contact Human Resources at 437-800-5957 and a member of our Human Resources team will respond to your request.

**Job Types**: Full-time, Permanent

**Salary**: $19.06 per hour

**Benefits**:

- Company events
- Dental care
- Discounted or free food
- Extended health care
- Flexible schedule
- Paid time off
- Tuition reimbursement
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Night shift
- On call
- Overtime
- Weekend availability

Supplemental pay types:

- Overtime pay
- Tips