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Client Care Representative

3 weeks ago

Edmonton, Canada Excelsior Physiotherapy, Massage, Acupuncture Group of Clinics Full time

We are Looking to hire **Full-time or Part-Time Administrative/ Receptionist** to join our collaborative team in **Edmonton AB** ( evening shift 2-7 pm) Saturday 10 am -2 pm.

This is great opportunity to work on a multidisciplinary team and learn from like-minded professionals

Excelsior Group of clinic is multidisciplinary clinic. We provide Physiotherapy Massage and Acupuncture services.

We are looking for Full-time receptionist for a established physical therapy clinic. If you are friendly and outgoing and can work independently, come join our team

Preparing, organizing and maintaining the charts used for daily appointments as necessary.

Reports directly to the Administrator unless specified by the Clinic Manager

May be required to supervise and train other support staff under the direction of the Administrator or Clinic Manager;
Responsible for discharging files when appropriate;
Ensures all information regarding clients are stored in a confidential, secure manner;
Provides information as required to WCB, insurers, region and corporate groups;
Provides back up and support to the Administrator and other clinics as may be required;
Process payments as requested by the Clinic Administrator Assist with month end procedures

Scheduling/booking appointment that align with the referral process

Coordinate internal staff education specific to the clinics service streams

Work with the Clinic Administrator to foster and develop new business and services contacts for the clinic as well as to maintain strong relationships with our current business contact

**KNOWLEDGE AND SKILLS AND ATTRIBUTES**:
Warm, friendly telephone manner Customer service experience required, ideally in the service sector;
Knowledge of the rehabilitation sector;
Computer literacy (Windows and Excel) Ability to communicate well internally and externally;
Strong organizational and problem solving skills

Ability to work independently and within a dynamic team environment

Possible travel to other clinics as required

**Job Types**: Full-time / Part-time ( evening shift 2-7 pm) Saturday 10 am -2 pm

**Salary**: $33,609.00-$53,573.00 per year

**Job Type**: Part-time

**Salary**: $15.00-$22.00 per hour

**Job Type**: Part-time
Part-time hours: 25-30 per week

**Salary**: $15.00-$22.00 per hour

Schedule:

- Evening shift
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Edmonton, AB: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)