Retail Sales Manager Richmond

6 days ago

Richmond, Canada Trail Appliances Ltd. Full time

Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada. We’re a fast-growing company with over 500 employees in British Columbia, spread out over 10 showrooms, 3 Outlet Centres, 3 distribution centres, and 4 offices in BC's major markets. Join our team of trailblazers

**Our core values**:
Integrity - We do what’s right, even when no one is looking.

Improvement - We do it well. Then we do it better.

Caring - We put ourselves in others’ shoes.

Authenticity - We like people, not pretense.

Determination - We kick down walls.

**We have everything we need to inspire our customers. Except you.**

With a focus on driving sales growth, the Retail Sales Manager is responsible for the leadership and direction of the team with a focus on increasing market share through a customer-centric approach.

The Retail Sales Manager is expected to support, coach, train, mentor, and assist the retail sales staff.

**As the Retail Sales Manager, you will**:

- Provide amazing customer experiences
- Maintain the in store experience standards
- Drive sales and revenue
- Maintain product knowledge training plan for Product Specialists
- Conduct weekly performance review with Product Specialists
- Review and approve daily written sales orders
- Maintain margin expectations through strategic price management
- Support the need of internal customers
- Ability to travel to Lower Mainland locations and satellites an asset

**To be successful in this role, you need**:

- 3-5 years of successful retail sales experience in a management role
- Proven ability to deliver sales growth, set objectives and achieve them
- Successful completion of business courses, including supervisory training
- The ability to lead, coach, motivate and enhance existing teams for success
- Excellent written and oral communication skills
- Good working knowledge of Microsoft Office and ability to learn new software
- The ability to work evenings, weekends and additional hours when required
- Appliance knowledge is an asset but not mandatory

**Why Join Trail**:

- Extended Health Benefits
- Merit Performance
- Generous employee discounts
- Gym membership discount
- Professional Development Programs
- Employee Recognition Program
- Company events
- Paid Volunteer

Includes Bonus

INDHP

We inspire possibilities, make shopping ridiculously easy, and help create special moments at home. Are you ready to meet your team?

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