Assistant Executive Housekeeper

3 days ago

Toronto, Canada Park Hyatt Toronto Full time

Summary

Do you want to make a difference in the lives of those around you, be part of something bigger, and love where you work?

Join a community that values respect, integrity, inclusion, empathy, experimentation, and well-being. At Hyatt, diversity, equity, and inclusion are at the core of our purpose**:_to care for people so they can be their best._**

Recently renovated with striking architecture, art, and bespoke culinary experiences, Park Hyatt Toronto offers a sophisticated, approachable luxury with a distinct character highlighting our Yorkville location.

**Why should you work at the Park Hyatt Toronto?**

- Complimentary meal during shift
- Paid medical days and paid personal days
- Employer RRSP Matching Contributions
- Complimentary hotel nights and discounts at Hyatt properties around the world
- Extended Health and Dental benefits for you and your dependents 30 days after joining
- Tuition reimbursement program
- **2023 and 2024 Great Place to Work Certified**

**About the Role - Assistant Executive Housekeeper**

You will provide leadership to the Housekeeping department to maximize the operations and ensure that guests have an exceptional stay. The Assistant Manager will act in the place of the Manager to ensure smooth daily operations of the team.
- Inspect and ensure cleanliness, sanitation, and orderliness of assigned areas, suites, and public spaces.
- Complete and review daily suite inspections, progress reports, and follow-up on guest feedback/complaints.
- Recruit, train, coach, and supervise Housekeeping employees; maintain standards of performance, teamwork, and discipline.
- Hold regular team meetings and lead daily huddles to share updates and foster communication.
- Manage inventory, supplies, and linen operations; coordinate with Front Desk, Maintenance, and laundry partners.
- Ensure adherence to hotel policies, including safety, security, lost & found, privacy, brand standards, and emergency procedures.
- Oversee payroll preparation, scheduling, and seasonal/special cleaning projects within budget.
- Promote safe work practices, professional conduct, punctuality, and proper uniform standards.
- Communicate effectively with colleagues, suppliers, and hotel partners; collaborate with other Department Heads.
- Serve as Manager on Duty when required, modeling positive leadership and outstanding guest service.

**Qualifications**:

- Minimum 2 years of Housekeeping Manager or Supervisor experience
- Positive, energetic, results driven, proven time management skills and ability to work under pressure
- Good communication skills - both written and verbal
- Comfortable with basic computer software functions Microsoft outlook, Word and Excel
- Ability to make decisions with only general policies and procedures available for guidance.
- Excellent attention to detail
- Ability to work in a fast paced and diverse environment

Park Hyatt Toronto is dedicated to offering employment accommodation in compliance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for a job opportunity, please inform the Human Resources department if you require accommodations.

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