Front Desk Agent

6 days ago

Invermere, Canada The Kanata Invermere Full time

**The Kanata Invermere is looking for Full time front desk agents to become a part of our team**

**Responsibilities include**:

- Checks guests into and out of the hotel in an accurate, speedy, and courteous manner.
Efficiently handles all transactions.
- Ensures that all hotel keys are distributed to the appropriate parties and that guest privacy is maintained.
- Responsible for maintaining accurate documentation regarding room registration, credit card transactions, customer service and maintenance issues.
- Offers guest assistance whenever possible.
- Responsible for resolving customer relations issues.
- Answers inquiries pertaining to hotel booking policies and services.
- Must respond to and follow-up on all guest requests to ensure customers are satisfied with the hotel’s services and accommodations.
- Responsible for positively representing and promoting the property.
- Ensures systems and procedures are in place and followed for guest safety and security

**Job Types**: Full-time, Permanent

**Salary**: From $17.50 per hour

**Benefits**:

- Dental care
- Extended health care
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Invermere, BC: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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