Patient Access Associate Level 2

2 weeks ago

Newmarket, Canada Southlake Regional Health Centre Full time

Company Bio

Southlake is building healthy communities through outstanding care, innovative partnerships, and amazing people. We deliver a wide range of healthcare services to the communities of northern York Region and southern Simcoe County. Our advanced regional programs include Cancer Care and Cardiac Care and serve a broader population across the northern GTA and into Simcoe-Muskoka.
Our team of nearly 6,000 staff, physicians, volunteers, students and Patient and Family Advisors are committed to creating an environment where the best experiences happen. As a recognition of our commitment to quality and patient safety, we have received the highest distinction of Exemplary Standing from Accreditation Canada.
Job Summary
Bed Allocation Support is a member of the Patient Flow Team and is a corporate resource. Using guiding principles and bed management protocols the Bed Allocation assign beds to patients across the organization in a timely and efficient manner, keeping in mind the principle of patient focused care. Bed Allocation provides ADT functions and maintains the corporate bed board for the organization providing a central resource for internal and external customers. The Bed Allocation Support works with the support of and in collaboration with all care providers, Physicians, Chiefs of Service, Resources Nurse, Clinical Resource Reviewers, Discharge Planners, Utilization Resources, Patients and families, Department Manager, Health Records and Preferred Accommodation Representatives
Skills & Abilities
- Demonstrates excellence in problem solving, critical thinking skills
- Demonstrates analytical skills in relation to knowledge of hospital operations
- Effective time management and organizational skills with the ability to organize and prioritize as required.
- Demonstrated ability to see patterns, logistics and to multi task
- Demonstrated excellence in communication, both written and verbal
- Demonstrated problem assessment skills
- Demonstrated commitment to customer service and teamwork
- Demonstrated individual leadership skills

**Qualifications**:

- Grade 12 diploma
- Recent experience (within the last 6 months) of utilizing meditech software
- 2 - 3 years previous hospital experience in a clerical role preferred
- Admitting experience preferred
- Medical terminology
- Proven proficiency in Microsoft Excel

Closing Statement

At Southlake, we are committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live and serve, including those with disabilities. Southlake is committed to providing accommodations in all parts of the hiring process. If you require an accommodation, we will work with you to meet your needs.
It is the responsibility of all Southlake employees to work in a safe manner and promote health and safety in the workplace.

  • Patient Access Associate Level 1

    2 weeks ago

    Newmarket, Canada Southlake Regional Health Centre Full time

    Company Bio Southlake is building healthy communities through outstanding care, innovative partnerships, and amazing people. We deliver a wide range of healthcare services to the communities of northern York Region and southern Simcoe County. Our advanced regional programs include Cancer Care and Cardiac Care and serve a broader population across the...

  • Entry-Level Patient Scheduling

    4 weeks ago

    Newmarket, Canada Southlake Health Full time

    A community health organization in Ontario is seeking an Entry Level Program Clerical Support employee. The role involves responsibilities such as reception, patient scheduling, and clerical functions. The ideal candidate will have strong organizational skills and excellent communication abilities. This is a full-time position, offering an opportunity to be...

  • Patient Access and Flow Lead

    2 weeks ago

    Newmarket, Canada Southlake Regional Health Centre Full time

    **Company Bio** - Southlake is building healthy communities through outstanding care, innovative partnerships, and amazing people. We deliver a wide range of healthcare services to the communities of northern York Region and southern Simcoe County. Our advanced regional programs include Cancer Care and Cardiac Care and serve a broader population across the...

  • Patient Experience Associate

    1 week ago

    Newmarket, Canada Southlake Health Full time

    The Volunteer Patient Experience Associate is responsible for coordinating onboarding logistics for volunteers, assisting with data entry and report generation, and supporting engagement with our Patient Experience Partners. The role also provides administrative support to the Diversity, Equity, and Inclusion (DEI) team, helping to advance inclusive...

  • Patient Experience Associate

    4 weeks ago

    Newmarket, Canada Southlake Health Full time

    3 weeks ago Be among the first 25 applicants The Volunteer Patient Experience Associate is responsible for coordinating onboarding logistics for volunteers, assisting with data entry and report generation, and supporting engagement with our Patient Experience Partners. The role also provides administrative support to the Diversity, Equity, and Inclusion...

  • Program Clerical Support: Patient Scheduling

    4 weeks ago

    Newmarket, Canada Southlake Health Full time

    Program Clerical Support: Patient Scheduling & Access Program Clerical Support employees are a member of the Patient Access team. The Program Clerical Support is responsible for reception, patient scheduling, word processing, and clerical functions, reporting to the Department Manager. He/she role models the organizational core competencies. Seniority level...

  • Program Clerical Support: Patient Scheduling

    2 weeks ago

    Newmarket, Canada Southlake Health Full time

    Program Clerical Support: Patient Scheduling & Access Program Clerical Support employees are a member of the Patient Access team. The Program Clerical Support is responsible for reception, patient scheduling, word processing, and clerical functions, reporting to the Department Manager. He/she role models the organizational core competencies. Seniority level...

  • Program Clerical Support: Patient Scheduling

    1 week ago

    Newmarket, Canada Southlake Health Full time

    Program Clerical Support: Patient Scheduling & Access Program Clerical Support employees are a member of the Patient Access team. The Program Clerical Support is responsible for reception, patient scheduling, word processing, and clerical functions, reporting to the Department Manager. He/she role models the organizational core competencies. Seniority level...

  • Access York Customer Experience Associate Tier 2

    2 weeks ago

    Newmarket, Canada York Region (The Regional Municipality of York) Full time

    Access York Customer Experience Associate Tier 2 - (8049) Share this job as a link in your status update to LinkedIn. Job Title Access York Customer Experience Associate Tier 2 Status Temporary Full-Time Temporary - Approximate length of assignment, in months 18 Type of Position a Replacement Start Date Immediate Per hour Salary Grade $35.33 - $38.39...

  • Access York Customer Experience Associate Tier 2

    2 weeks ago

    Newmarket, Canada York Region (The Regional Municipality of York) Full time

    Access York Customer Experience Associate Tier 2 - (8049) Share this job as a link in your status update to LinkedIn. Job Title Access York Customer Experience Associate Tier 2 Status Temporary Full-Time Temporary - Approximate length of assignment, in months 18 Type of Position a Replacement Start Date Immediate Per hour Salary Grade $35.33 - $38.39...