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Settlement Worker- Tamil Speaking
2 weeks ago
About Us
Malvern Family Resource Centre (MFRC) is a multi-service agency providing impactful, high quality and accessible programs and services to children, youth, newcomers, families and seniors across North East Scarborough. MFRC also leads a Malvern Urban Farm initiative and centres inclusion, diversity, equity and accessibility across all of its programs and services. Learn more at mfrc.org
The Opportunity
MFRC is seeking a detail and results-oriented individual to support the needs of newcomers and support them in integrating into their new communities. You will provide one-on-one support services, referrals, interpretation and group session facilitation and support new program development. This opportunity comes at a time of exciting change and transition at the Centre.
Settlement Worker Responsibilities
- Support overall transition, resilience and integration of newcomer youth, adults and families through programs and service provision including developing individualized settlement plans and one to one case management.
- Facilitate Orientation to Ontario workshops series, conversational English classes, and drop-in skill-building & community connections programs with youth, adults and families.
- Working within a team to develop culturally appropriate programs and services that meets the needs of newcomer and refugee families, women and youth across North-East Scarborough
- Ensure programming reaches participation targets as set by supervisor and external funding agreements.
- Implement group-based programming at the Centre and at various satellite locations across the community.
- Conduct ongoing program and participant satisfaction surveys as well as other evaluation tools.Develop and implement programs as needed using online platforms to engage Newcomers
- Collaborate and plan with other members of the Newcomer team to ensure all newcomer client needs are met.
- Report regularly on achievement of deliverables with respect to funded settlement activities through data entry on agency and funder portals and databases.
- Develop and implement outreach activities to attract newcomers and their families to MFRC and the Settlement programs. Participate in developing the outreach strategy within the Newcomer and Community & Family Teams.
- Works within broader settlement and community teams to identify and develop potential partnerships to strengthen the programs we offer, as well as internal and external collaboration in the community
Qualifications, Skills and Personal Characteristics
- A minimum of 2 years of experience or education in social services, newcomer and settlement services, and/or community development
- Strong ability to work with and relate to diverse groups and oral/written proficiency in Tamil and any one or more of the following languages an asset: French, Tagalog, Arabic
- Experience in offering case management on a one-to-one basis to newcomers (including assessments, information & referral)
- Experience in providing services through in-person, videoconferencing (ZOOM) and telephone
- Experience in program development and implementation
- Consistently models and inspires high levels of integrity in speech and actions
- Excellent interpersonal and conflict resolution skills
- Effective verbal and written communication skills
- Demonstrated ability to work in a team setting, ability to work independently and in leadership roles
- Good working knowledge of computers and appropriate software (MS Word, Excel, Powerpoint etc.)
- Valid Driver’s License with access to a car an asset
- Demonstrated ability to manage multiple deadlines
- Ability to comply with polices regarding confidentiality, privacy and record keepingMust be willing to work flexible hours including evening and weekend work.
- Passion for community development, a commitment to social justice and to supporting MFRC in becoming an anti-racist organization
- Assists with other duties as required or as assigned
**Salary: $41,500 + benefits, paid sick/wellness days, vacation, and other paid time off**
**Closing Date: Rolling until filled**
Please be advised that successful incumbent will be required to undergo a vulnerable sector screening as a part of the final step in the hiring process.
MFRC is an equal opportunities employer. We embrace diversity and are committed to becoming an anti-racist organization. Our goal is to attract and retain highly talented Black, Indigenous, and people of color from diverse backgrounds, allowing the Malvern community to benefit from a wide variety of experiences and perspectives that will shape our programs and services.
As a frontline multi-service agency, this position will require regular in-office presence. MFRC has an existing COVID-19 vaccine policy. All existing and new staff must be able to show proof of having at least two doses of an approved COVID-19 vaccine.
**Job Types**: Full-time, Fixed term contract
Contract length: 9 months
**Salary**: $41,500.00 per year
**Benefit
