Bilingual Intake Coordinator

2 weeks ago

Toronto, Canada People Corporation Full time

We are seeking an Intake Coordinator to join our BPA team in Toronto.
**The Intake Coordinator will**:

- Receive all incoming inquiries and correspondence related to disability benefits and services
- Confirm client eligibility to benefits and services
- Create and maintaining case records within our claims database
- Assign new cases internally or coordinating internal or external referrals appropriately

**T**o be successful **as a**n **Intake Coordinator** with BPA, you will need**:

- Must be fluent in both English and Spanish - this is required
- Strong customer service focus
- Excellent interpersonal skills and ability to build relationships with clients
- To be highly organized with strong attention to detail
- The ability to prioritize and multi-task in a fast-paced environment
- The ability to maintain a high degree of confidentiality in handling confidential medical information
- Excellent written and verbal communication skills
- Demonstrated ability to effectively manage and resolve conflict
- Excellent written and verbal communication skills
- Computer literacy - MS Word, Excel, Outlook, etc.
- Post-secondary education or diploma in a medical or health-related discipline; or a minimum two years experience in a medical, benefits administration, or claims setting

**What's in it for you**:

- Learn by working alongside our experts
- Extended health care and dental benefits
- A retirement savings plan with company contributions
- A suite of Health & Wellness offerings
- Mental Health programs and support for you and your family
- Assistance for the completion of industry designations
- Competitive compensation

At People Corporation we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members and stakeholders.

About BPA:
BPA is a division of People Corporation and has served members and beneficiaries in their local communities since 1958. BPA is dedicated to providing a superior benefits experience to our members, businesses, and trusts in the local communities in which they live and operate.

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