Regional HR Manager

Home Instead is a franchise-based network that is committed to providing dependable, compassionate elderly care services such as personal care, Alzheimer's & Dementia care, companionship, and home help. We have been serving seniors in the Windsor-Essex and Chatham/Leamington area for over 14 years.
Are you a mission driven individual? Would you like to join an energetic team who is committed to collectively enhancing the lives of seniors in our community? Are you seeking a management opportunity where you can use your skills to lead a team of professionals? Do you enjoy thinking outside of the box to achieve results? Home Instead is currently hiring for a Regional Human Resources Manager. This position is based out of our Windsor/Essex office. The work hours for this role are 8:30am-4:30pm, Monday-Friday.
Home Instead is Windsor/Essex and Chatham/Leamington's trusted source of home care for older adults and individuals needing assistance in remaining independent. We employ Care Professionals who help seniors remain at home by encouraging independence while providing one-on-one support and engagement.
This position will provide you with competitive pay, medical benefits, supportive co-workers, and opportunities to aid in changing the lives of older adults.
**Primary Responsibilities**:

- Provide leadership and management of the HR Department; focusing on operational efficiency and Key Player performance related to Care Pro recruitment, training, engagement, and retention.
- Work to maximize the satisfaction of our Care Professional team
- Manage outcomes of HR department activities and direct changes that will drive achievement of operational goals.
- Manage other key functions of the HR department including the Employee benefit program, Health and Safety and work placement/subsidy programs
- Plan and successfully execute all Care Pro meetings
- Manage regular audits of HR processes to ensure compliance with Home Instead® Standards
- Demonstrate open and effective communication with the franchise owner, direct reports, colleagues, Care Pros, clients, and family members.
- Demonstrate open and effective communication with the franchise owner, colleagues, Care Pros, clients, and family members.
- Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.
- Work in conjunction with our legal counsel to implement changes in compliance for local, provincial, and labour and safety laws including ESA, OHSA, AODA etc.

**Education/Experience Requirements**:

- Certificate, diploma or degree in Business Administration, Human Resources or related discipline
- Five (5)+ years' experience in HR, with in-depth knowledge of best practices
- Five (5)+ years' experience with employer branding and recruitment marketing
- Familiarity with Applicant Tracking Systems (ATS) and Human Resources Information Systems (HRIS)
- Five year of related business experience or an equivalent combination of education and work experience may be considered
- Must possess a valid driver's license

**Knowledge, Skills and Abilities**:

- Must have an understanding of and uphold the policies and procedures established by 1797565 and 2786111 Ontario ltd. (d.b.a. an independently owned and operated Home Instead franchise)
- Knowledge of all HR related legislative requirements: Ministry of Labour, WSIB, Human Rights, Occupational Health and Safety, etc.
- Experience with Microsoft Office and Microsoft Outlook.
- Excellent documentation, communication, computer and time management skills.
- Must demonstrate excellent oral and written communication skills and the ability to listen effectively
- Must have the ability to work independently, maintain confidentiality of information and meet deadlines
- Must demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills
- Must demonstrate discretion, integrity and fair-mindedness consistent with office standards, practices, policies and procedures
- Must demonstrate knowledge of the senior care industry
- Must have the ability to organize and prioritize daily, monthly, quarterly and yearly work
- Must have the ability to sit at a desk and listen effectively for long periods of time on the telephone
- Must present a professional appearance and demeanor
- Must have the ability to operate office equipment
- Must be patient and congenial on the telephone
- Must have the ability to perform duties in a professional office setting
- Must have the ability to work as a part of a team
- Must demonstrate excellent organizational skills

At Home Instead, we believe that home is the best place to be. You will be working one-on-one with seniors, helping them to stay safe and independent in their own home for as long as possible.