Housekeeping Manager

The Millcroft Inn & Spa is seeking an **Executive** **Housekeeping Manager** to administer the housekeeping/laundry functions for the facilities including restaurants, public areas, and guestrooms ensuring that departmental objectives are met both financially and qualitatively.

**Please note this position requires open availability with weekend shifts.**

**Primary Responsibilities**:

- Accountable to the General Manager, Housekeeping Supervisors, Laundry, Guests and Team Members.
- Supervises and directs Room Attendants, Night Cleaners, Housepersons and Laundry Attendants to ensure duties are performed consistent with standard operating procedures.
- Monitors rooms on a daily basis to ensure that they are clean according to standards.
- Checks rooms prior to Guest check-in to ensure they are ready for Guests with respect to amenities, supplies and appropriate tidiness/cleanliness.
- Checks to ensure that all equipment is operating and if not, reports to maintenance to repair or replace if required.
- Ensures that all cleaning supplies are in stock and Room Attendants have their supply of cleaners daily.
- Directly responsible to ensure that the property is clean at all times.
- Assists the Property Manager with the ongoing maintenance of furniture, carpeting, equipment and supplies as required, are in the highest quality/condition and working order as per Hotel Standards for a four-diamond property.
- Planning and scheduling of staff for housekeeping/ laundry department to meet daily requirements.
- Ensures all property laundry is collected cleaned, pressed and returned in a timely fashion.
- To ensure sufficient levels of operating equipment for the property periodically taking a full inventory to ensure replenishment happens as required.
- Human Resource function related to recruitment, training, motivating and progressive corrective action.
- Responsible for preparing and maintaining departmental budget objectives within company guidelines.
- Prepare housekeeping reports as required with respect to inventory levels, staffing, and maintenance and capital improvements as required.

**Professional Requirements**:

- Minimum of Grade 12 required.
- College education or diploma in hospitality industry is considered an asset, but is not a requirement.
- Entry to Intermediate Level computer literacy such as Word processing and spreadsheet programs.
- Hospitality industry specific training (courses, seminars) to keep current in the industry is required.
- Highly recommended 5-7 years in the hospitality industry (preferably in the area of housekeeping).
- While we welcome all applicants, only those selected for an interview will be contacted._

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Profit sharing
- RRSP match
- Store discount
- Tuition reimbursement
- Vision care

Schedule:

- Day shift
- Holidays
- Monday to Friday
- Weekends as needed

Work Location: In person