Lead Warehouse Associate

**Company Description**
Looking for a long-term career where you can achieve growth and success? Do you want to have the freedom to live into your dreams? Then come and join our team

Independent Supply Company is a supplies wholesaler catering to the Commercial and Residential HVAC/R industry and we have an immediate full-time opening for an experienced Lead Warehouse Associate with an opportunity to grow into our Warehouse Manager.

**About Independent Supply Company (ISC)**

At ISC North Bay, we pride ourselves in providing excellent customer service, focusing on growing our business by doing the right thing and having a team of motivated people that act like owners. We offer a fun, fast-paced and dynamic workplace. We work as a team, share core values, and support each other’s growth and development. As our teammate, you will have the opportunity to continually develop your skills through ongoing training, have the opportunity to be innovative and try new things, and work alongside passionate colleagues with diverse backgrounds and experiences.

Warehouse Associates are responsible for counting, verifying, receiving and putting away incoming vendor material and customer returns; and for picking, packing and shipping customer orders.

To experience success in the position, the Warehouse Associate will:

- Provide a professional atmosphere for our customers
- Uphold our core values and ethics with every interaction
- Be an effective teammate in the Profit Centre
- Be courteous, friendly and build relationships with customers
- Follow all Health & Safety rules and legislation while performing job functions

**Job Duties and Responsibilities**
- ** Receiving Duties**:

- Unload vendor shipments and returns, obtain packing slips and verify materials received. Note any discrepancies or damage.
- Print and verify receiving documents and enter received materials into the system- Give all received items a proper location in the computer system (this is vital to proper inventory management)
- Identify specials orders or damaged product and store in proper location
- Note all shipping discrepancies on Bill of Lading, initiate freight claims and forward to appropriate teammate
- **Picking, Packing & Shipping Duties**:

- Pick items for customer orders
- Assemble order and pack appropriately for pick-up or shipping
- Complete shipping documentation including TDG forms (as required)
- Inform Manager of any inventory discrepancies, damaged/defective/non-saleable materials as these impact customer service
- Maintain warehouse cleanliness and safety. Remove empty cartons, metal banding, pallets and other debris. Inform Profit Center Manager and Health & Safety Champion of any safety issues.
- Assist teammates in servicing customers as required
- Other duties as assigned

**Qualifications**
- Grade 12 education or equivalence
- Minimum 1 year experience in a warehouse environment
- Accuracy and attention to detail
- Outstanding customer service and verbal communication skills
- Able to develop comprehensive product knowledge
- Able to safely operate a forklift and any other warehouse equipment
- Able to work independently with some direction
- Comfortable in fast-paced environment
- Team player who works productively with wide range of people
- Manages time effectively and adapts quickly to changing priorities
- Stand/walk for duration of work hours
- Lift/carry/maneuver heavy material or equipment
- ** Preferred Skills**
- Able to safely operate a forklift and other warehouse equipment
- Previous experience with or knowledge of products sold in the HVAC/R Industry.
- Experience using M3, Word, Excel, and Outlook

**Additional Information**
Salary Range: $45,000 plus Profit Sharing