Cashier and Customer Service

2 weeks ago

Ottawa, Canada The Hotel Gift Shop Full time

Customer Service Associate / Cashier

**Duties**:

- Provide exceptional customer service to all patrons
- Operate cash register and handle financial transactions accurately
- Maintain a clean and organized checkout area
- Assist customers with product inquiries and provide recommendations
- Process returns and exchanges according to company policies
- Perform opening and closing procedures as required
- Handle customer complaints or concerns with professionalism and empathy
- Collaborate with team members to ensure efficient store operations

**Skills**:

- Strong sales skills with the ability to upsell products
- Excellent phone etiquette and communication skills
- Proficient in operating point-of-sale (POS) systems
- Ability to conduct product demonstrations to customers
- Multilingual abilities are a plus
- Prior experience in retail sales is preferred
- Exceptional customer service skills with a friendly and approachable demeanor
- Effective time management and organizational skills

Join our team of dedicated professionals who are passionate about providing outstanding customer service. As a Customer Service Associate / Cashier, you will play a crucial role in ensuring a positive shopping experience for our valued customers. We offer competitive pay, flexible scheduling, and opportunities for career growth within our organization.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, or qualifications required.

**Job Type**: Part-time

Pay: $16.55-$17.00 per hour

Expected hours: 15 - 25 per week

**Benefits**:

- Dental care
- On-site parking
- Store discount

Day range:

- Monday to Friday
- Weekends as needed

Flexible Language Requirement:

- French not required

Shift:

- 4 hour shift

Work setting:

- Specialty store

**Education**:

- Secondary School (preferred)

**Experience**:

- sales: 1 year (preferred)
- Customer service: 1 year (preferred)

Licence/Certification:

- Serving It Right (preferred)

Work Location: In person

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