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Customer Experience Representative
3 weeks ago
Are you looking for a great place to work where you can make a difference? TIGER Drylac is the perfect place for you.
**At TIGER, We don't just hire to fill a position, we hire to expand our family. Join to our TIGER Family #joinTIGER**
**Duties and responsibilities include**:
- _Receiving and processing telephone requests at a fast pace environment_
- _Working with customer complaints_
- _Completing all necessary paperwork for orders, invoices, credits, and new customers_
- _Recording and processing requests for brochures, panels, data and MSD sheets_
- _Following up on purchase orders, delivery issues, customer inquiries, credits, and lab orders_
- _Communicating with Sales Representatives about customer inquiries and order_
- _Supporting and promoting “TIGER’s Great Place to Work_
- _Other duties as assigned_
**Required Qualifications**:
- _High School Diploma or GED_
- _3+ years’ experience working in Customer Service_
- _Excellent customer service/interpersonal skills_
- _Pleasant and professional phone etiquette_
- _Excellent organizational skills and a proven ability to multitask with strong attention to detail_
- _Proficient in Microsoft Office suite (Word, Excel & Outlook)_
- _SAP knowledge an asset_
TIGER Drylac Canada, In is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. TIGER Drylac Canada, Inc makes hiring decisions based solely on qualifications, merit, and business needs at the time.
**Salary**: $49,000.00-$53,000.00 per year
