Automotive Guest Services Representative

2 weeks ago

Kitchener, Canada Heffner Toyota Ltd Full time

**AUTOMOTIVE GUEST CARE REPRESENTATIVE (Appointment Coordinator)**

Are you looking to work in an environment that values your contribution to customer care? Are you looking for opportunities to grow and make your mark within a team? Heffner Motors is the place that you can accomplish all this and more. Come talk to us today about how you can make a difference.

Some experience and/or a good working knowledge of the automotive industry would be an asset.

We are looking for a driven, innovative person who embraces our core values and our common purpose to build lasting relationships by creating an enthusiastic fulfilling experience for everyone.

We are a fun loving, hardworking, community focused, and customer driven environment and are looking for people who value these as well.

Must be Self-motivated, well organized and have great listening skills. Have the ability to multi-task, prioritize, and plan accordingly with mínimal supervision is an asset in our fast paced, independent environment.

Customer service is paramount; we believe firmly in “it might not be your fault but it is your problem” and we want all our staff to own every guest concern they come in contact with to a satisfactory completion.
- Be Self-motivated, detail oriented, and well organized
- Have the ability to multitask
- Have the ability to learn a variety of skills in a fast paced team environment
- Fit with our fun loving, hardworking, community focused, and customer driven culture.
- Have excellent customer oriented and communication skills (both written and oral) as well as great listening skills
- With the main focus of ensuring all recommended services required for each guest are reviewed with each interaction.
- Be available to work dayshifts, evening shift and saturday shifts

**In addition to a very competitive wage structure, we offer**
- an excellent company profit sharing program
- a comprehensive Health & Benefit plan,
- access to an onsite company gym,

Hours and wages will be discussed during the interview process

Heffner Motors is an equal opportunity employer and is able to accommodate applicants with disabilities in the recruitment process

**Job Types**: Full-time, Permanent

**Salary**: $16.00-$18.00 per hour

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Profit sharing
- Store discount
- Vision care
- Wellness program

Schedule:

- 8 hour shift
- Evening shift
- Weekend availability

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