Executive Housekeeper

**Job Title**: Executive Housekeeper

**Job Summary**:Manages the operation of the housekeeping and laundry departments to ensure orderly and attractive conditions in the hotel. Promotes an atmosphere of cleanliness and superior customer care for hotel guests.

**Job Duties**:

- Hires, trains and evaluates department personnel.
- Directs all activities of the housekeeping and laundry departments in furnishing daily service to guest rooms and public areas. Schedules duties, such as heavy cleaning, mattress rotations, etc.
- Prepares work schedules for staff based on projected occupancy.
- Inspects premises, guest rooms, linen rooms, and public areas to assure employees maintain the property’s superior standards of housekeeping.
- Maintains an inventory of guest and housekeeping supplies and linen, ordering replacement of supplies and equipment as needed.
- Creates a service environment focused on the guest, with a passion for high standards in cleanliness. Responds promptly to customer needs.
- Identifies and resolves problems in a timely manner, and develops alternative solutions.
- Coordinates staff training, including MSDS, OSHA, and safety policies.
- Maintains lost and found.
- Performs room attendant duties, when required.
- Performs other duties as assigned.

**Qualifications**:

- High school diploma or equivalent.
- Three years prior hotel housekeeping experience. Supervisory experience desired.
- Basic accounting, purchasing and inventory skills.
- Ability to multi-task and prioritize.
- Excellent communication and customer service skills.
- Ability to work a flexible schedule, including weekends and holidays.

**Job Types**: Full-time, Part-time

**Salary**: $18.00-$20.00 per hour

**Benefits**:

- Casual dress
- On-site parking
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- 10 hour shift
- 8 hour shift
- Holidays
- Monday to Friday
- Morning shift
- Weekend availability

Supplemental pay types:

- Tips

**Experience**:

- customer service: 1 year (preferred)

Shift availability:

- Day Shift (required)

Work Location: One location