Collections Specialist

1 week ago

Richmond Hill, Canada Financial Debt Recovery Ltd. Full time

**Overview**

**Duties**
- Analyze account information to identify discrepancies and develop strategies for resolution.
- Maintain accurate records of all communications and transactions in accounting software.
- Collaborate with the accounts payable team to ensure accurate financial reporting.
- Provide exceptional customer service by addressing client inquiries and concerns regarding their accounts.
- Utilize effective phone etiquette to foster positive interactions with clients.
- Prepare account analysis reports to track collection progress and identify trends.
- Work closely with the financial services team to ensure compliance with relevant regulations.

**Requirements**:

- Strong math skills for accurate account analysis and financial reporting.
- Experience in accounts receivable or collections is preferred.
- Proficient in accounting software and Microsoft Office Suite.
- Excellent customer service skills with a focus on building client relationships.
- Effective phone etiquette and communication skills for engaging with clients professionally.
- Ability to analyze financial data and develop actionable strategies for debt recovery.
- Detail-oriented mindset with strong organizational skills to manage multiple accounts efficiently.

Join our team as a Collection Agent where your skills will contribute significantly to our financial health while ensuring client satisfaction.

**Job Types**: Full-time, Permanent

Pay: $3,000.00-$4,000.00 per month

**Benefits**:

- Company events
- Dental care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Work Location: In person

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