Multi-lines Claims Adjuster

**Job Overview**
Usborne & Hibbert Mutual is expanding our Claims Team and we are searching for a Multi-Line Claims Adjuster with a focus in property claims. This will be a fast-paced environment where your professionalism, accuracy and efficiency will be key to your success in juggling multiple competing tasks. This is a full-time hybrid position reporting to the Claims Team Lead.

**Responsibilities**
- Attend loss locations to investigate cause of loss, including taking statements, photographs, and identifying scope of loss
- Evaluate claims by conducting thorough investigations; determine coverage and validity of claims, interview and communication with policyholders
- Analyze and interpret insurance policy wording to determine coverage
- Assess estimates and scopes of work to validate information
- Coordinate with contractors, appraisers and other experts as required
- Negotiate settlement and issue payments
- Ensure all claims are clearly documented and that legislative requirements are met
- Handle claims as per company protocols and timelines

**Qualifications & Experience**
- 3 years' claims handling experience preferred
- A college diploma or a university degree is an asset
- Preference for those with experience includes work in the insurance industry or working towards your Chartered Insurance Professional Designation (CIP)
- Experience in construction or trades, farming or relevant transferable knowledge is an asset
- Proficient in insurance software and business technology tools
- Valid driver’s license and access to transportation

**Key Competencies**
- An ability to demonstrate strong negotiation and decision-making skills
- Exceptional customer service skills
- Ability to multitask and thrive in a fast-paced environment
- Excellent communication and relationship building skills

**What We Offer**:

- A competitive total compensation package, including a base salary, with company paid benefits, a health care spending account and pension plan.
- A health and wellness work environment that supports employee well-being with flexible work hours, an exercise room, employee appreciation and recognition
- Opportunities for ongoing training and development that promotes continuous learning
- U&H is an equal opportunity employer. We thank all applicants for their interest, however, only those applicants selected for an interview will be contacted. _
- Communication - Cooperation - Fairness - Honesty & Trust - Integrity - Respect_

**Job Types**: Full-time, Permanent

Pay: $50,000.00-$90,000.00 per year

Schedule:

- Monday to Friday
- On call

Work Location: Hybrid remote in Exeter, ON

Application deadline: 2025-07-25
Expected start date: 2025-08-25