Full Time Team Lead

1 week ago

Oakville, Canada Ren's Pets Depot Full time

Ren’s Pets is here for your pet’s best life. We have the best people, perks and pets

**Job description**
- Customer Service
- Receiving
- Inventory Control and Merchandising
- Motivate team through the Ren’s vision of Best in Customer Experience
- Lead and inspire an excellent customer service culture by recognizing and rewarding your team
- Build effective relationships with peer and upper management partners
- Participate in productive team meetings
- Recognize performance issues in a timely manner and partner with Store Manager to develop action plans for resolution
- Assists the Store Manager in the execution of the store business plan that will lead the store to successfully achieve budget plans
- Works with Store Manager to ensure budgets are met to include payroll management
- Assists Store Manager in attaining accurate inventory levels and helps reduce shrinkage
- Assists customers on the sales floor, on the telephone, as well as at the registers
- Proactively seek to learn and grow through personal learning and development opportunities
- Ensure that all visual directives are executed seamlessly and within scheduled time frame and allotted payroll budget
- Partner in store’s execution of all merchandise processing and flow to the floor in conjunction with exceptional backroom standards
- Assists Store Manager in attaining accurate inventory levels and helps reduce shrinkage

**QUALIFICATIONS**
- Must have a pleasant, friendly style
- Brings delight to customers, always going above and beyond the call of duty
- Able to distinguish your customer’s needs
- Strong verbal and written communication skills
- Attention to detail
- Constant thrive to educate yourself on products and services
- Must be able to frequently lift and/or move up to 50lbs
- Ability to work in a fast-paced and deadline-oriented environment
- Ability to work a flexible schedule to meet the needs of the business, including holidays, nights and weekends
- Pet knowledge/experience an asset
- Supervisor experience an asset

**Job Types**: Full-time, Permanent

**Benefits**:

- Extended health care
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Weekend availability

Work Location: In person

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