Calgary Police Service

If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.
The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.

As the Ticket Processing and e-Disclosure Specialist, you will be responsible for a variety of tasks related to policing processes including ticketing, photo enforcement and Immediate Roadside Sanctions (IRS). Primary duties include:

- Accurately input data from various violation tickets (for example: street/handwritten, photo enforcement, out-of
- Ensure tickets and contraventions written by Calgary Police Officers are processed in a timely manner so they are available to the accused and to the courts.
- Review disclosure documents to ensure the removal of sensitive, private, and personal information.
- Sort incoming mail and complete quality assurance checks on entered violation tickets (both street and photo enforcement).
- Stay current with legislation related to Immediate Roadside Sanctions (IRS) and Violation Ticketing.

**Qualifications**
- A High School Diploma or Equivalency (i.e. G.E.D.) and at least 1 job related course such as Fundamentals of Information and Records Management or related course.
- An Information Access and Protection of Privacy (IAPP) certificate is considered an asset.
- Experience using Adobe Acrobat Pro for the distribution, redacting and encryption of information would be considered an asset.
- Applicants must be able to demonstrate a minimum data entry speed of 5,000 keystrokes per hour.
- Intermediate proficiency in Microsoft Office (Outlook, Excel and Word) is required.
- A minimum of 1 year experience in customer service is required.
- Previous experience with database systems such as JOIN (Justice Online Information Network), MOVES (Alberta Motor Vehicles System) or Windows-based programs and Adobe Acrobat will be considered assets.
- Success in this position requires efficiency and thoroughness, stress tolerance, service orientation, team building and teamwork. An effective communicator with a focus on results and the ability to build strong relationships.

**Working Conditions**:Due to the nature of disclosure documents, team members may be exposed to graphic and potentially disturbing sensitive material.**Pre-employment Requirements**
- An enhanced security clearance will be conducted.
- Applicants will be tested for appropriate skills.
- Successful applicants must provide proof of qualifications. Education obtained from out of country must have or be able to obtain, an Education Credential Assessment (ECA) for confirmation of equivalent credentials.
- Union: CUPE Local 38
Business Unit: Calgary Police Service

Position Type: 1 Temporary ( up to 6 months) & 1 Permanent
Location: 5111 - 47 Street N.E.

Compensation: Pay Grade 6 $33.29 - 44.52 per hour
Days of Work: This position works a 5 day
work week with 1 day off in a 3 week cycle.

Hours of work: Standard 35 hour work week

Audience: Internal/External

Job ID #: 312207