Clerical Support

4 days ago

Yorkton, Canada SaskTel Full time

**At SaskTel, we don't just think big - we innovate and lead the way We enrich everyday life. We empower people, organizations and communities to reach their full potential. If you're passionate, driven, and ready to make a difference, join our dynamic team and be part of something truly transformative**:
***Clerical Support - (SecurTek Customer Care Associate)**:

**Location**:Yorkton, SK
**Number of Positions**:1
**Salary**:$25.98 - $30.80 /hour (depends on experience & qualifications)
**Type of Position**:Casual Part-Time
**Closing Date**:07/29/2025

**.**

**POSITION OVERVIEW**

Responsible for providing quality customer service necessary to meet the needs of customers by utilizing inbound and outbound calling for all types of inquiries. Interprets, verifies and manually enters internal or electronic customer data into operating systems and uses established procedures for managing internal and external customer and dealer interactions.

**TYPICAL DUTIES & RESPONSIBILITIES**
(Not all inclusive or applicable to all assignments)

1. Responds and handles inquiries and issues from customers, dealers, outside contractors and agencies with a focus on quality customer service.
2. Documents and prepares written communication to customers and dealers.
3. Performs data entry of customer information into systems.
4. Ensures accuracy of all customer monitoring account information including zones, dispatch procedures, and key holders.
5. Handles and confirms billing inquiries.
6. Meets established goals and key performance indicators of a call centre and call productivity.
7. Records all actions from general inquiries by inputting into appropriate databases.
8. Maintains constant awareness of environment and balances functions by priority during periods of varying activity. miscellaneous duties) as required.

**QUALIFICATIONS**
1. Working knowledge of security products and/or services
2. Good verbal and written communication skills and the ability to deal effectively with others.
3. Demonstrated ability to handle customer contacts with tact, diplomacy, and courtesy at all times.
4. Good analytical, problem solving, and decision making skills.

6. Ability to work under continual pressure and adapt to a constantly changing environment.
7. Keyboarding skills 20 wpm.

LI-POST


At SaskTel, we believe in fostering a diverse and inclusive workforce that reflects the customers and communities we serve. We strive to create an environment where all employees feel empowered to contribute their unique perspectives, driving innovation and creativity, while advancing our efforts as Saskatchewan’s leading Information and Communications Technology provider.

As one of Saskatchewan’s Top Employers, we offer rewarding work, competitive salaries, comprehensive health and dental plans, pension plans, flexible work arrangements, paid time off, training & more For more information on our benefits please click here: SaskTel’s Benefits.

  • Clerical Support

    4 days ago

    Yorkton, Canada SaskTel Full time

    **Clerical Support - SecurTek Tech Support**: **Location**:Yorkton, SK **Number of Positions**:3 **Salary**:$23.54 - $27.49/hour (based on education and experience) **Type of Position**:Casual Part-Time **Closing Date**:11/17/2024 **.** **POSITION OVERVIEW** appropriate. Follows established procedures, industry best practices and manufacturer...

  • Clerical Support

    1 week ago

    Yorkton, Canada SaskTel Full time

    **Clerical Support - (SecurTek Customer Care Associate)**: **Location**:Yorkton, SK **Number of Positions**:2 **Salary**:$25.98 - $30.80 /hour (depends on experience & qualifications) **Type of Position**:Casual Part-Time **Closing Date**:05/01/2025 **.** **POSITION OVERVIEW** Responsible for providing quality customer service necessary to meet the needs...

  • Clerical Support

    2 days ago

    Yorkton, Canada SaskTel Full time

    **Clerical Support - SecurTek Central Station Attendant**: **Location**:Yorkton, SK **Number of Positions**:2 **Salary**:$25.22 - $29.90/hour (based on education and experience) **Type of Position**:Casual Part-Time **Closing Date**:03/12/2025 **.** **POSITION OVERVIEW** Responsible for interpreting and responding to alarm signals as presented through...

  • Clerical Support

    6 days ago

    Yorkton, Saskatchewan, Canada Sasktel Full time $45,000 - $65,000 per year

    At SaskTel, we don't just think big – we innovate and lead the way We enrich everyday life. We empower people, organizations and communities to reach their full potential. If you're passionate, driven, and ready to make a difference, join our dynamic team and be part of something truly transformativeClerical Support - SecurTek Central Station...

  • Clerical Support

    7 days ago

    Yorkton, Saskatchewan, Canada SaskTel Full time $40,000 - $60,000 per year

    At SaskTel, we don't just think big – we innovate and lead the way We enrich everyday life. We empower people, organizations and communities to reach their full potential. If you're passionate, driven, and ready to make a difference, join our dynamic team and be part of something truly transformative**Clerical Support - SecurTek Central Station...

  • Clerical Associate

    4 days ago

    Yorkton, Canada SaskTel Full time

    **Clerical Associate - SecurTek Tech Support**: **Location**:Yorkton, SK **Number of Positions**:1 **Salary**:$25.83 - $32.28/hour (based on education and experience) **Type of Position**:Casual Part-Time **Closing Date**:02/11/2025 **.** **POSITION OVERVIEW** **TYPICAL DUTIES & RESPONSIBILITIES** (Not all inclusive or applicable to all assignments) 1....

  • Clerical Associate

    2 weeks ago

    Yorkton, Canada SaskTel Full time

    **At SaskTel, we don't just think big - we innovate and lead the way! We enrich everyday life. We empower people, organizations and communities to reach their full potential. If you're passionate, driven, and ready to make a difference, join our dynamic team and be part of something truly transformative!**: ***Clerical Associate - SecurTek Tech...

  • Unit Clerk

    1 week ago

    Yorkton, Canada Health Careers in Sask Full time

    Position #: 094802Expected Start Date: December 15, 2025Union: CUPEFacility: Yorkton Regional Health CentreCity/Town: YorktonDepartment: General RadiographyType: CasualFTE: 0Shift Information: Days, Evenings, WeekendsRelief: NoFloat: NoField Hours: NoSalary or Pay Band: Pay Band 8 $20.780 to $22.240 (3 step range)Travel Required: NoJob Description: Provides...

  • RCMP Administrative Support

    1 week ago

    Yorkton, Saskatchewan, SN, Canada City of Yorkton Full time $35,000 - $55,000 per year

    RCMP Administrative SupportCompetition Number: The City of Yorkton is recruiting for a Full-Time RCMP Administrative Support.  The successful candidate will be required to perform independent clerical work in the police department, which is relatively complex in nature.  This position will be responsible for maintaining police files, typing various reports...

  • Unit Clerk

    1 week ago

    Yorkton, Canada Health Careers in Sask Full time

    Position #: 094823Expected Start Date: January 05, 2026Expected End Date: January 05, 2027Union: CUPEFacility: Yorkton Regional Health CentreCity/Town: YorktonDepartment: Nursing Inpatient Administration - Unit Clerk Float PoolType: CasualFTE: 0Shift Information: Days, Evenings, WeekendsRelief: NoFloat: NoField Hours: NoSalary or Pay Band: Pay Band 8 $20.780...